Stephanie Butler
Lacona
Summary
Results-driven business consultant with a focus on strategic planning, project management, and operational efficiency. Proven track record in enhancing client satisfaction and fostering key stakeholder relationships.
Dynamic business consultant with over 15 years of experience in business analysis and project management. Expertise in developing strategic recommendations and leading process improvement initiatives that significantly enhance operational efficiency and client satisfaction.
Overview
26
26
years of professional experience
Work History
Business Consultant
Wells Fargo & Company
01.2009 - 04.2026
- Worked in the following departments at Wells Fargo: Tax, Liquidations, Customer Service, Claims, Retail executive support
- Most recent area is Retail executive support for 4.8 years.
- Developed strategic recommendations based on market research and competitive analysis.
- Analyzed business processes to identify areas for improvement and enhance operational efficiency.
- Managed project timelines and deliverables, ensuring alignment with client expectations and organizational goals.
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
- Delivered successful projects within tight deadlines, ensuring consistent client satisfaction and timely project completion.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Led process improvement initiatives that resulted in streamlined workflows and increased overall efficiency within the organization.
- Established strong client relationships through excellent communication and negotiation skills to secure long-term contracts. Vendor relations.
- Managed model risk process.
- Led restructuring of organizational internal processes, resulting in improved performance.
- Enhanced team productivity by providing guidance on effective time management and prioritization techniques.
- Mentored team members, fostering professional development and sharing industry expertise.
- Evaluated existing business models, identifying areas of improvement to increase revenue generation potential.
Marketing Consultant
Qwest Communications
08.2000 - 10.2008
- Developed comprehensive marketing strategies to enhance brand visibility and market penetration.
- Analyzed market trends and competitor activities to inform strategic decision-making processes.
- Collaborated with cross-functional teams to execute integrated marketing campaigns effectively.
- Supported state of Iowa and North Dakota.
Education
Bachelor of Science - Finance
Iowa State University
Ames, IA08-1993
Skills
- Presentation skills
- Business analysis
- Business planning
- Staff mentoring
- Customer service management
- Performance improvement
- Project management
- Process improvement
- Training and mentoring
- Planning and execution
- Strategic planning
- Business development
- Revenue generation
- Vendor collaboration
- Contracting enhancement
- Risk auditing
- Time management
- Problem-solving
- Attention to detail
- Multitasking
- Excellent communication
- Active listening
- Effective communication
- Decision-making
- Relationship building
- Self motivation
- Team building
- Task prioritization
- Customer relationship management
- Adaptability
- Marketing strategy
- Supply chain management
- Contract negotiation
Timeline
Business Consultant
Wells Fargo & Company
01.2009 - 04.2026
Marketing Consultant
Qwest Communications
08.2000 - 10.2008
Bachelor of Science - Finance
Iowa State University