Eden La Badie
San Diego
Summary
With a little over 7 years of customer service experience, I excel in any steady or fast paced work environment that demands good communication, problem solving and decision making, positions that are interactive and let me have the ability to create positive experiences with guests. I am familiar in multiple different food/drink industries, to positions at major retail stores as well as a Gate agent at the San Diego International Airport. I am passionate about contributing my skills and growing in my next role.
Overview
7
7
years of professional experience
Work History
Team Member
CVS Pharmacy
San Diego
09.2023 - Current
- Assist customers with purchases, ensuring a smooth checkout process and customer satisfaction
- Support team members to ensure a cohesive and efficient work environment
- Rotated through series of different stations based on team needs.
Barista
Starbucks
San Diego
07.2022 - 11.2023
- Prepared high-quality beverages, achieving consistent customer satisfaction and repeat business
- Maintained inventory and supplies, ensuring efficient operations and minimal waste
- Trained new staff, fostering a collaborative team environment and improving overall service quality
- Resolved customer complaints promptly, enhancing customer loyalty and retention
- Executed daily cash handling with accuracy, ensuring financial accountability and transparency
Gate Agent
San Diego International Airport (GAT Airlines)
San Diego
06.2022 - 08.2022
- Assisted passengers with check-in, boarding, and special requests
- Managed gate operations, ensuring timely boarding and customer satisfaction
- Streamlined boarding process, reducing wait times and enhancing passenger flow
Guest Service Team Member
Target
San Diego
08.2021 - 03.2022
- Assisted guests with inquiries and purchases, enhancing customer satisfaction and loyalty
- Resolved customer issues promptly, reducing complaint resolution time and improving service efficiency
- Trained new team members, ensuring consistent service quality and adherence to company policies
- Managed inventory and restocked shelves, maintaining product availability and store organization
- Enhanced customer satisfaction by resolving issues promptly at Target
- Managed transactions with accuracy and efficiency as Team Member
Team Member/Assistant Manager
Smoothie King
Houston
09.2018 - 05.2020
- Assisted customers with orders, ensuring satisfaction and repeat business through excellent service
- Managed inventory and supplies, reducing waste and improving stock accuracy
- Trained new team members, enhancing team efficiency and customer service quality
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction
- Fostered a team-focused environment, enhancing productivity and employee satisfaction
Education
High School Diploma -
Excel High School(Online)
Plymouth, MN02.2021
Skills
- Communication
- Problem-solving
- Adaptability
- Customer Relations
- Guest Assistance
- Transaction Management
- Service Efficiency
- Store Organization
- Conflict Resolution
- Critical Thinking
- Decision Making
- Interactive Communication
- Customer Satisfaction
- Airport Operations
- Retail Operations
Timeline
Team Member
CVS Pharmacy
09.2023 - Current
Barista
Starbucks
07.2022 - 11.2023
Gate Agent
San Diego International Airport (GAT Airlines)
06.2022 - 08.2022
Guest Service Team Member
Target
08.2021 - 03.2022
Team Member/Assistant Manager
Smoothie King
09.2018 - 05.2020
High School Diploma -
Excel High School(Online)