Personable and dedicated Customer Service Representative with extensive experience in building and maintaining positive personable and professional relationships. Solid team player with upbeat, positive attitude and proven skill in overcoming hard tasks with determination. Motivated to maintain customer satisfaction and contribute to overall success. Articulate and enthusiastic with demonstrated passion for building relationships and encouraging a positive work environment
Overview
3
3
years of professional experience
Work History
Cashier
Jackson Market
03.2021 - 10.2021
Operated cash register and POS system to receive payment by cash and credit card
Built relationships with customers to encourage repeat business.
Helped customers find specific products, answered questions and offered product advice
Learned roles of other departments to provide coverage and keep the store operational
Prepared and served coffee, espresso drinks, blended coffees and teas
Managed morning rush of customers daily with efficient, levelheaded customer service
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Maintained organization in bagging pickup and to-go orders
Took online phone orders while maintaining energetic customer service.
Counselor
Israeli Scouts
08.2020 - 06.2023
Helped campers build confidence and self-esteem through consistent guidance and mentoring
Engaged children in arts and crafts, sports activities, games, and educational lessons while maintaining a safe environment
Developed well thought-out lesson plans each week for children ranging from the ages of 10-14
Led a group of 8th grade counselors throughout the year- acting as a leader on both technical work as well as emotional conflicts
Responsible for engaging children in both fun and educational learning during the duration of camp for up to 4 days at a time, while also ensuring their safety at any given moment
Cultivated effective relationships with kids, parents and other counselors by utilizing active listening and dynamic interpersonal skills
Developed events and programs in consideration of needs, abilities and interests of participants
Developed, led, and organized events catered towards Holocaust Remembrance Day and many Jewish holidays
Administered first aid and notified emergency medical personnel.
ASB Commissioner of Athletics
Culver City High School Associated Student Body
08.2022 - 06.2023
Collaborated with other Associated Student Body members as head of the Athletics Committee to develop, organize, and lead school-wide events such as pep rallies, homecoming parades, senior college signings, Powederpuff game, and senior nights.
Cultivated positive relationships with committee members and Culver City High School's Athletic director through regular communication and positive energy.
Scheduled, coordinated, and held meetings, supervising committee members and other ASB volunteers for our events.
Provided organizational leadership and collaborated with team captains across the school to establish long-term goals, strategies and specific things they wish to see on their behalf in the coming year.
Took the lead on encouraging school spirit at sporting events and pep rallies throughout the entire school year by leading cheers and setting a positive example.
Diagnostic Medical Sonographer Student at Mercy Hospital , Jackson Ob,Jackson G ,Jackson EcoDiagnostic Medical Sonographer Student at Mercy Hospital , Jackson Ob,Jackson G ,Jackson Eco
Teacher at Jackson Madison County - Thelma Barker Elementary, Arlington, and West Jackson ElementaryTeacher at Jackson Madison County - Thelma Barker Elementary, Arlington, and West Jackson Elementary