Eden Sharkey
Santa Ana,California
Summary
Results-driven and versatile retail professional with nearly 3 years of experience in the retail industry. Proven track record of success in leadership, management, team building, and customer service. Excelled in various roles at Crossroads Trading CO, culminating in a Floor Supervisor position. Currently serving as a Retail Consignment Specialist (RCS) at The Real Real, a prestigious luxury store. Known for exceptional communication, problem-solving, and motivational skills. Graduated from Pacific Coast High School.
Overview
3
3
years of professional experience
Work History
Retail Consignment Specialist
The Real Real
01.2024 - Current
- Excel in providing excellent customer service to high-end clientele
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Specialize in managing consignment items, ensuring accurate pricing and display.
- Collaborate with team members to maintain a well organized-visually appealing store environment.
Floor Supervisor
Crossroads Trading Co
09.2021 - 01.2024
- Demonstrated strong leadership skills in overseeing daily operations and managing a team of retail associates
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Assisted in inventory management, merchandising, and achieving sales targets.
Education
High School Diploma -
Pacific Coast Highschool
Tustin, CA06.2023
Skills
- Exceptional customer service
- Effective Communication
- Leadership and management
- Team building
- Problem-solving
- Fast Learner
- Motivated and dedicated
- Retail operations and merchandising
- Social media marketing
Timeline
Retail Consignment Specialist
The Real Real
01.2024 - Current
Floor Supervisor
Crossroads Trading Co
09.2021 - 01.2024
High School Diploma -
Pacific Coast Highschool
Similar Profiles
Grace CrettolGrace Crettol
Visual Merchandiser at The Real RealVisual Merchandiser at The Real Real
Angelica BenitezAngelica Benitez
Fashion Product Receiver at The Real RealFashion Product Receiver at The Real Real
Ashley MillerAshley Miller
Senior Sales Development Representative at The Real RealSenior Sales Development Representative at The Real Real
Cameron HardisonCameron Hardison
Consignment Specialist at The Real RealConsignment Specialist at The Real Real
Michael AvisMichael Avis
Senior Plumber at Coast PlumbingSenior Plumber at Coast Plumbing