Eden Stevenson
Abingdon,MD
Summary
Experienced with providing personalized product recommendations and fostering customer relationships. Utilizes exceptional communication skills to educate clients on product benefits and usage. Knowledge of industry trends and regulatory compliance, ensuring safe and informed consumer experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Budtender/Receptionist
Enlinghted Dispensary
08.2025 - Current
- Educated customers on product selection and usage based on individual needs and preferences.
- Provided exceptional customer service, ensuring a welcoming environment for all patrons.
- Maintained compliance with state regulations regarding product handling and sales procedures.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and repeat business.
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
Product Tester/Reviewer
Myself
10.2021 - Current
- Conducted comprehensive product evaluations to ensure quality and functionality standards were met.
- Developed detailed reports on product performance, highlighting areas for improvement.
- Enhanced product quality by thoroughly testing and identifying potential issues before release.
- Examined products for imperfections and defects.
Bar Manager/Head Bartender
Tacos Tijuana
01.2021 - 05.2025
- Provide high-quality customer service by preparing and serving drinks to bar and dining room guests.
- Prepared a wide range of cocktails and beverages for customers in a fast-paced environment.
- Assist with serving the dining room, ensuring prompt and courteous service.
- Engage with customers to create a welcoming atmosphere, enhancing guest satisfaction and loyalty.
- Collaborate with kitchen and waitstaff to maintain smooth operations and resolve any issues efficiently.
- Ensure compliance with state and local alcohol service regulations, including age verification.
- Keep track of inventory
- Assist in the hiring and firing of workers
- Maintain a smooth and professional working environment
- Oversaw daily bar operations, ensuring high standards of service and product quality.
- Developed cocktail menu, incorporating customer feedback and seasonal ingredients.
- Trained and mentored staff on mixology techniques and customer service excellence.
Bartender
Tapville Social
04.2024 - 11.2024
- Provide high quality customer service by preparing and service drinks to bar and dining room guests.
- Assist with serving in the dining room, ensuring prompt and courteous service.
- Engage with customers to create a welcoming atmosphere, enhancing guest satisfaction and loyalty.
- Ensure compliance with state and local alcohol service regulations, including age verification.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Crafted and served a diverse range of cocktails to enhance guest experiences.
Bartender
Oversea Distillery
07.2023 - 04.2024
- I would make drinks for customers in the bar and dining room and serve customers in the dining room as well
- Resolved customer complaints swiftly to maintain satisfaction and loyalty within the establishment.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Sales
Tri State Exterior Design LLC
09.2021 - 10.2021
- Look for a location and talk to homeowners about their roofs. Try to set up an inspection for them.
- Grew sales utilizing business-to-business sales tactics.
- Collaborated with sales associates to drive sales and meet monthly targets consistently.
- Increased sales revenue by developing strategic plans and implementing effective sales techniques.
- Supported sales team with timely and accurate sales reports, contributing to informed decisionmaking.
Produce Worker
Klein's ShopRite
05.2021 - 09.2021
- I work stocking the floor, cutting fruits and vegetables, and making items that the customers order.
- Operated machinery for efficient processing of produce, ensuring high-quality standards were met.
- Managed inventory levels to minimize waste and optimize freshness of products.
- Collaborated with team members to streamline workflows and improve overall productivity.
- Monitored product displays to ensure visual appeal and accessibility for customers.
- Implemented best practices for storage to enhance shelf life of perishable items.
- Assisted in maintaining cleanliness and organization of work areas to promote a safe environment.
Education
High school diploma -
Patterson Mill High School
Bel Air, MD06-2020
Skills
- Patience and empathy
- Customer education
- Product knowledge expertise
- Supporting medical patients
- Product merchandising
- Counting money
- Sales proficiency
- POS system operation
- Customer service
- Attention to detail
- Team leadership
- Telephone skills
- Tech-Savvy
Certification
- Bartender License February 2023 to Present
- Bartender License
- ServSafe
- Food Handler Certification
Timeline
Budtender/Receptionist
Enlinghted Dispensary
08.2025 - Current
Bartender
Tapville Social
04.2024 - 11.2024
Bartender
Oversea Distillery
07.2023 - 04.2024
Product Tester/Reviewer
Myself
10.2021 - Current
Sales
Tri State Exterior Design LLC
09.2021 - 10.2021
Produce Worker
Klein's ShopRite
05.2021 - 09.2021
Bar Manager/Head Bartender
Tacos Tijuana
01.2021 - 05.2025
High school diploma -
Patterson Mill High School