Eden Juliet Whitby

La Vie En Rose, Formaly Eden + Ivy

01.2019 - Current

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Trained and motivated fresh hair stylists in a temporary assistant program
Implemented marketing strategies to establish a brand and increase awareness to attract new clients.
Evaluated suppliers to maintain cost controls and improve operations.
Devised a Handtied Extension Technique adaptable to diverse hair textures.
Experimented with various extension lines and conducted extensive research to discover the most superior, durable hair for my clients.
Interpreted clients' needs and introduced services to fit specific requirements.
Formulated a method to effectively color hair extensions using the color wheel, addressing off tones and fading issues.
Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Developed strong client relationships through consistent communication and attentive service.
Cultivated strong connections with influential clients, leading to a robust network within the industry and the opportunity to gain insights from experienced and knowledgeable female entrepreneurs and service providers.