Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eder Aleman

Henderson,NV

Summary

Hard Working professional with 4 years of Hospitality experience and a proven knowledge of customer service, customer communication, and customer satisfaction. I have a positive attitude and ability to stay focused in a high pace environment, which helps me complete any given task with efficiency.

Overview

4
4
years of professional experience

Work History

Baggage Handler

ARIA Resort & Casino Las Vegas
01.2022 - Current
  • Reduced lost luggage incidents by implementing an effective baggage tracking system.
  • Enhanced customer satisfaction with timely and accurate baggage delivery to claim areas.
  • Maintained a safe work environment by adhering to all safety regulations and guidelines.
  • Improved baggage handling efficiency by streamlining loading and unloading processes.
  • Unload luggage from conveyor belt and load luggage on to carts for Bellmens

Casino Porter

Mandalay Bay
11.2019 - 12.2021
  • Improved casino cleanliness by diligently performing sweeping, mopping, and vacuuming tasks throughout the property.
  • Enhanced customer satisfaction by promptly responding to guests'' requests for assistance with directions or other needs.
  • Maintained a safe environment by regularly inspecting and reporting any potential hazards or safety concerns.
  • Increased efficiency in waste management by properly disposing of trash and recyclable materials according to established protocols.
  • Reduced response time to spills or messes on the gaming floor by proactively monitoring high-traffic areas during peak hours.

Education

High School Diploma -

Sunrise Mountain High School
Las Vegas, NV
06.2019

Skills

  • Physical Stamina
  • Time Management
  • Team Coordination
  • Baggage Sorting
  • Strong Work Ethic
  • Cleaning Expertise

Languages

Spanish
Professional Working

Timeline

Baggage Handler

ARIA Resort & Casino Las Vegas
01.2022 - Current

Casino Porter

Mandalay Bay
11.2019 - 12.2021

High School Diploma -

Sunrise Mountain High School
Eder Aleman