Summary
Overview
Work History
Education
Skills
Websites
Current Job Description
Languages
Previous Work Experience
Skills Technology
Current Job
Additional Information
Timeline
Generic

Eder Raheemah

San Diego,CA

Summary

Wealth of experience in technical troubleshooting, problem-solving, designing, installing and commissioning. A traveler, and willing to go extra mile to complete any task. Skilled MS windows OS and programs.

Overview

18
18
years of professional experience

Work History

Field Applications Engineer

Wintriss engineering corp.
02.2017 - Current
  • Provide design and specification development support to consultants, integrators, and distributors
  • Test, design, material acquisition and test of new systems.
  • Travel to project sites to perform pre-installation visit, integration, and training services
  • Developed and implemented personalized client solutions using vision systems and database integrated solutions
  • Provide status of ongoing projects and future projects
  • Identify customer's needs and sales opportunities to help future growth
  • Collaborated with multidisciplinary teams to design and implement new technology features.
  • Updated technical documentation, product specifications and technical training materials.
  • Delivered support training to help customers learn key features of applications.
  • Designed and developed application scripts for test scenarios.
  • Used SQL Server to develop new applications.
  • Assisted with creation of user manuals.
  • Explained project technical risks and benefits during project kick-off.
  • Cultivated and maintained strong relationships with customers to ensure a positive customer experience.
  • Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
  • Assisted customers in troubleshooting product issues and provided timely technical support.
  • Presented technical presentations to clients to explain product features and benefits.
  • Helped sales teams implement successful sales strategies for complex engineering projects.
  • Wrote technical documentation and videos for company products.
  • Organized product demonstrations and trial installations of equipment to promote products.
  • Configured and modified product systems to meet customer-specific needs.
  • Delivered technical presentations matching audience level of expertise to explain products and services to customers.
  • Worked with customers and engineering team to determine equipment and software needs and system requirements.
  • Perform samples testing and provide sales with recommendation and final reports/presentations for the customer
  • Maintain expert level of product knowledge and application
  • Provide technical support for the customers using computer remote login, phone and documentation.
  • Participated in design and planning exercises for future software rollouts.

Lead electronics technician

Techoutfitters
08.2016 - 02.2017
  • Lead service repair and maintenance technician
  • Diagnosing devices, Laptops, mobile phones and tablets
  • Repairing using Soldering iron, Micro soldering iron using microscope, heat transfer using heat gun and heat iron
  • Water damage repair using ultrasound, PCB vibrator and special solutions for rust recovery
  • Presenter, weekly seminar and tutorial presenting (Techtalk) for customers. Public speaking
  • Created SOP for new technicians

Senior Security assistant-Tech

United Nations WFP
05.2014 - 05.2016
  • Testing technology and communication systems, GPS, GARMIN mapping, HAM and CB Radio devices
  • Provided comprehensive review of security situation within United Nations in operation area of responsibility on a daily basis throughout local and international sources
  • Mapping the mission’s safe roads and updating constantly
  • Ensuring gears, PPE’s, emergency equipment’s, armored vehicles are all up-to-date and properly maintained.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Wrote detailed reports of all security breaches and investigations.
  • Issued access cards to authorized personnel to monitor access points.


Radio Operator

United Nations AMI
03.2013 - 05.2014
  • Tracking mission via satellite and GPS systems and advisory of the environment of the area
  • Dispatched between missions when necessary if an emergency is declared
  • Testing radio transmitters and maintaining regular checks on electric devices.

Electrical Engineer (Contractor)

Kormala Power Plant
06.2013 - 10.2013
  • Blue prints implementation, planning, estimating, wiring, installing and testing the electrical system in control building
  • Wiring Installing fire alarm system according to manufacturing/contracting company standards
  • Ensuring team safety and implement safety procedures when fault occurs
  • Following up with related fields and contractors of the site to ensure proper quality and quantity
  • Supervising 22+ technicians and training new team members.
  • Evaluated electrical installations and systems to isolate faults and implement corrective actions.
  • Inspected completed installations to observe operations and verify conformance to design and equipment specifications.
  • Supervised construction and pre-commissioning of electrical rooms and substations.
  • Performed in-depth electrical acceptance testing of completed hardware.
  • Assisted the teams of technicians in installation of electrical systems and components for commercial and industrial applications.

Infra-structure & Power engineer

Fanoos Telecom CDMA
08.2011 - 12.2012
  • To be on call when network tower(s) is/are down, and ready for immediate maintenance plans
  • Supervising the construction of new towers of Microwaves for fixed cell phones
  • Supervising the contractors that implement the location site plan
  • Planning, mapping, and drawing using VISIO for new towers and new project
  • Procuring power units and spare parts of the sites for maintenance.

Technician-Manager

Own electronics Repair Shop
12.2005 - 08.2011
  • Repairing laptops and Desktops including software (Recovery, Data Backup), hardware (motherboards LCD’s, HDD’s, DVD’s)
  • Repairing Printers including ink refilling, resetting the counters and repairing the nozzles
  • Network routers installing including repeaters and extending the network
  • Phone repairing including PCB’s Glass and LCD replacement (Heat-Glue and Combo), advanced soldering and heat transfer
  • General trading, and installing internet cafes including networking, shared printers and scanners.

Education

Bachelor of Engineering - Electrical And Power Transmission Engineering

University of Mosul
07.2009

Skills

  • Training and Mentoring
  • Team Building
  • Quality Standards
  • Application Design
  • Customer Support
  • Database Configuration
  • End-User Training
  • Application Testing
  • Analytics
  • Diagnostics (Oscope, digital/analog meters)

Current Job Description

Provide design and specification development support to consultants, integrators, and distributors. Travel to project sites to perform start-up installation, integration, and training services. Provide status of ongoing projects and future projects. Identify customer's needs and sales opportunities to help future growth. Perform samples testing and provide sales with recommendation and final reports/presentations for the customer. Maintain expert level of product knowledge and application. Provide technical support for the customers using computer remote login, phone and documentation.

Languages

English
Multilingual

Previous Work Experience

  • Lead electronics technician, Techoutfitters, San Diego, CA, 08/2016, 02/2017, Lead service repair and maintenance technician. Diagnosing devices, Laptops, Mobiles and tablets. Repairing using Soldering iron, Micro soldering iron using microscope, heat transfer using heat gun and heat iron. Water damage repair using ultrasound, PCB vibrator and special solutions for rust recovery. Presenter, weekly seminar and tutorial presenting (Techtalk) for customers.
  • Senior Security assistant-Tech, United Nations WFP, 05/2014, 05/2016, Checking technology systems, GPS, GARMIN mapping, Radio devices. Provided comprehensive review of security situation within United Nations in operation area of responsibility on a daily basis throughout local and international sources. Mapping the mission’s roads and updating constantly. Ensuring gears, PPE’s, emergency equipment’s, armoured vehicles are all up-to-date and properly maintained.
  • Radio Operator, United Nations AMI, 03/2013, 05/2014, Tracking mission via satellite and GPS systems and advisory of the environment of the area. Dispatched between missions when necessary if an emergency is declared. Testing radio transmitters and maintaining regular checks on electric devices.
  • Electrical Engineer (Contractor), Kormala Power Plant, 06/2013, 10/2013, Blue prints implementation, planning, estimating, wiring, installing and testing the electrical system in control building. Wiring Installing fire alarm system according to manufacturing/contracting company standards. Ensuring team safety and implement safety procedures when fault occurs. Following up with related fields and contractors of the site to ensure proper quality and quantity. Supervising 22+ technicians and training new team members.
  • Infra-structure & Power engineer, Fanoos Telecom CDMA, 08/2011, 12/2012, To be on call when network tower(s) is/are down, and ready for immediate maintenance plans. Supervising the construction of new towers of Microwaves for fixed cell phones. Supervising the contractors that implement the location site plan. Planning, mapping, and drawing using VISIO for new towers and new project. Procuring power units and spare parts of the sites for maintenance.
  • Technician-Manager, Own electronics Repair Shop, 12/2005, 08/2011, Repairing laptops and Desktops including software (Recovery, Data Backup), hardware (motherboards LCD’s, HDD’s, DVD’s). Repairing Printers including ink refilling, resetting the counters and repairing the nozzles. Network routers installing including repeaters and extending the network. Phone repairing including PCB’s Glass and LCD replacement (Heat-Glue and Combo), advanced soldering and heat transfer. General trading, and installing internet cafes including networking, shared printers and scanners.

Skills Technology

  • 13+ years experienced managing and coordinating at a high level
  • AutoCAD basic plotting
  • Web Surface vision inspection systems/solutions
  • Expert with Microsoft Windows xp,7,8,10 and Office Suite
  • Skilled with analytical software
  • Power systems diagnostics (High and low voltage)
  • Wiring schematics
  • Experienced with data recovery and data backup software.
  • 10 years’ experience in computer and Mobile maintenance
  • Experienced in project managing.
  • 9 years’ experience in training, presenting, public speaking and translating.
  • Heavy Machinery Operation.
  • 7+ years in systems troubleshooting.
  • 3 years in strategic critical Analysis in hostile environment. (Red zones)
  • Commercial, residential electric illumination systems and fire alarm systems installing and maintenance. (Only under the supervision of a licensed professional in the US)
  • Keywords : Electronics, Automotive, Project site Engineer, residential electric, commercial electric, networking, database, field safety and security officer.

Current Job

Applications Engineer, Wintriss engineering corp., San Diego, CA, 02/2017

Additional Information


Unrelated skills:


I repair 2 stroke/4 stroke outboard engines.

I repair automotive engines and cars

I fix/install solar panels, residential plumbing (including pools) electrical wiring (under a licensed contractor)

Tri language: English, Neo-Hebrew and arabic.




Timeline

Field Applications Engineer

Wintriss engineering corp.
02.2017 - Current

Lead electronics technician

Techoutfitters
08.2016 - 02.2017

Senior Security assistant-Tech

United Nations WFP
05.2014 - 05.2016

Electrical Engineer (Contractor)

Kormala Power Plant
06.2013 - 10.2013

Radio Operator

United Nations AMI
03.2013 - 05.2014

Infra-structure & Power engineer

Fanoos Telecom CDMA
08.2011 - 12.2012

Technician-Manager

Own electronics Repair Shop
12.2005 - 08.2011

Bachelor of Engineering - Electrical And Power Transmission Engineering

University of Mosul
Eder Raheemah