EDGAR AMAYA OLMEDO
National City,CA
Summary
Charismatic, Responsible, Energetic and dedicated for customer satisfaction. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to learn new things and contribute to company success, and also passionate for building relationships with both customers and co workers.
Overview
17
17
years of professional experience
Work History
Assistant General Manager
Fast Ride Moto
01.2017 - 03.2025
- Provided exceptional customer assistance by answering phone inquiries and addressing questions.
- Processed payments and issued receipts while discussing return policies.
- Guided customers in selecting appropriate vehicles based on needs and preferences.
- Completed all DMV paperwork for efficient registration processing.
- Resolved issues quickly to enhance customer satisfaction and loyalty.
- Developed strategies for improving guest experience, leading to positive reviews and increased repeat business.
- Appraised vehicles to determine fair market value.
Busser/Food Runner/Expo/Server/Bartender
Miguel's Cocina
04.2012 - 06.2018
- Executed opening and closing duties, including printing sales reports and preparing cash drawers.
- Collaborated effectively with colleagues to foster a positive work environment.
- Managed multiple tables simultaneously while maintaining high service quality.
- Utilized POS system for order placement, bill management, and complimentary item handling.
- Resolved customer complaints promptly to uphold a positive reputation.
- Enhanced customer satisfaction by delivering excellent service and crafting quality cocktails.
Retail Sales Associate
Vans Off The Wall
National City, California
09.2008 - 04.2010
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
High School Diploma -
Chula Vista High School
Chula Vista, CA06-2007
Skills
- Fluent in both (English & Spanish)
- Experienced in Problem solving
- Strong communicator
- Committed to customer satisfaction
- Multitasker
- Skilled negotiator
- Attention to detail
- Responsible
- Ability to work in a fast paced environment efficiently
References
- Rockwell Herron: Retired DEA Agent, current Ambassador of Alcohol and Other Drug Prevention for San Diego County office of Education: Rockwell.herron@sdcoe.net (619) 993-0900
- Henry Martin: Chula Vista Police Officer (619) 519-4781
- Freddy Solis: Software Engineer (831) 236-1941
- Jennifer Rodriguez: Professor, Assistant women's soccer coach for Southwestern College (619) 587-9011
- Leticia Urenda: Instructional Assistant (619) 651-6879
- Myriam Molina: U.S. NAVY (molinam1980@gmail.com (619) 254-1872
- Lorena Mazon: almazo3g@yahoo.com (619) 869-1286
Timeline
Assistant General Manager
Fast Ride Moto
01.2017 - 03.2025
Busser/Food Runner/Expo/Server/Bartender
Miguel's Cocina
04.2012 - 06.2018
Retail Sales Associate
Vans Off The Wall
09.2008 - 04.2010
High School Diploma -
Chula Vista High School