Edgar Arroyo
Las Vegas,Nevada
Summary
Accomplished Fiber Optic Technician with a proven track record at CS Contract Solutions, adept in bilingual communication and problem-solving. Expert in installing and configuring fiber systems across various states, significantly enhancing customer satisfaction. Skilled in safety practices and educating customers, showcasing exceptional time management and technical abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fiber Optic Technician
CS Contract Solutions
12.2021 - Current
- Traveled to a variety of states (VT,NH,ME,TX,CA) to install and configure fiber devices and system components
- Worked as BSW (buried service wire) Installer, Fiber splicer, Trainor, and Sales.
- Installed HIS and GPON/XGSPON services residentially and commercially.
- Efficiently executed construction & MDU (Muti-Dwelling Unit) projects.
- Equipped overhead & underground FSW (Fiber Service Wire) to residential and commercial properties.
- Provided exceptional customer service while addressing client concerns or issues related to their fiber optic networks.
Cable Technician
Pride Communications
12.2020 - 12.2021
- Practiced being a Residential Cable tech, Home Security tech, Fiber tech, and Trainer.
- BSW (buried service wire) Installer in conduits, concrete, bore, grass, pavers, and rocks.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
- Provided training on use, troubleshooting, and calibration of equipment.
Residential Cable Technician
Pratt Communications
11.2019 - 12.2020
- Maintained excellent client relations, providing clear explanations of technical procedures and addressing concerns.
- Completed new connects, reconnects, disconnects, and service changes for residential customers.
- Maintained detailed records of all cabling and telecommunications activities and equipment.
Education
High School Diploma -
Desert Rose High School
602 W Brooks Ave., N Las Vegas, NV, 8903006.2016
Skills
- Problem-solving abilities
- Time Management
- Safety practices
- Documenting activities
- Educating customers
- Bilingual (Spanish and English)
Certification
- Certified Forklift Operator
- Sheriff's Card of Nevada
Languages
Spanish
Native or Bilingual
Timeline
Fiber Optic Technician
CS Contract Solutions
12.2021 - Current
Cable Technician
Pride Communications
12.2020 - 12.2021
Residential Cable Technician
Pratt Communications
11.2019 - 12.2020
High School Diploma -
Desert Rose High School
- Certified Forklift Operator
- Sheriff's Card of Nevada
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