Edgar Castillo
Huntsville,TX
Summary
Proven leader in retail management with a track record of enhancing sales and optimizing store operations at Home Depot. Excelled in merchandise presentation and staff supervision, significantly boosting sales through innovative strategies. Skilled in inventory management and fostering team development, achieving notable efficiency and customer satisfaction improvements.
Overview
8
8
years of professional experience
Work History
Merchandising Manager
Home Depot
08.2024 - Current
- Trained and supervised merchandising team members in best practices, improving overall performance.
- Resolved escalated customer complaints promptly, maintaining a high level of professionalism and empathy
- Implemented innovative visual displays that captured attention and boosted sales significantly.
- Evaluated merchandise assortment regularly to ensure alignment with consumer preferences and demands.
- Increased sales by developing and implementing successful merchandising strategies.
- Managed inventory levels effectively to minimize stock shortages and overstocks.
- Optimized store layouts for maximum efficiency, enhancing the shopping experience for customers.
- Organized opening and closing meetings for staff members to discuss sales, upcoming promotions, key strategies, and tasks.
Night Operations Manager
Home Depot
01.2022 - 08.2024
- Achieved optimal resource allocation by performing regular audits of staffing levels, equipment usage, and productivity during night operations.
- Reduced safety incidents by conducting regular equipment inspections and enforcing strict adherence to safety protocols..
- Provided ongoing coaching and mentoring to new team members, fostering an atmosphere of continuous learning and development within night shift workforce.
- Conducted performance evaluations for night staff members, providing constructive feedback and opportunities for growth.
- Assisted human resources in screening potential candidates for night shift positions, selecting top talent to join our team.
Night Replenishment Manager
Home Depot
01.2021 - 01.2022
- Trained and supervised team members on effective replenishment techniques, improving overall efficiency.
- Optimized warehouse operations by streamlining processes and implementing best practices in inventory control.
- Maintained safe working environment by enforcing safety protocols and providing necessary training to staff.
- Partnered with Night Operations Manager on how to increase productivity.
Department Supervisor
Home Depot
07.2020 - 12.2021
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of five employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Sales Associate
Home Depot
03.2017 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Huntsville High School
Huntsville, TX05.2015
Skills
- Merchandise selection
- Merchandise presentation
- Staff supervision
- Inventory management
- Vendor communications
- Supervising staff
- Store layout optimization
- Customer service
- Attention to detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Merchandising Manager
Home Depot
08.2024 - Current
Night Operations Manager
Home Depot
01.2022 - 08.2024
Night Replenishment Manager
Home Depot
01.2021 - 01.2022
Department Supervisor
Home Depot
07.2020 - 12.2021
Sales Associate
Home Depot
03.2017 - 06.2020
High School Diploma -
Huntsville High School
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
SABRINA SIKDERSABRINA SIKDER
Store Connectivity Specialist at HOME DEPOT HOME SERVICES, HVACStore Connectivity Specialist at HOME DEPOT HOME SERVICES, HVAC
Abraham MassalleyAbraham Massalley
Carpenter at Exquisite Home Improvement/Home DepotCarpenter at Exquisite Home Improvement/Home Depot