Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Edgar Dorantes

Costa Mesa,CA

Summary

I’m a driven and adaptable college student, eager to take on new challenges and grow in dynamic environments. Known for a strong work ethic, quick learning, and the capacity to thrive independently, I bring a proactive mindset to every task. With exceptional interpersonal skills and a background in customer service, I consistently deliver positive and memorable experiences for every client. Skilled in multitasking and time management, I consistently deliver results while maintaining a warm, professional demeanor.

Overview

3
3
years of professional experience

Work History

Barista

Kéan Coffee Artisan Roasters
Newport Beach, CA
04.2024 - Current
  • Collaborated with a fast-paced team to consistently meet peak-hour demands, reducing customer wait times and increasing order accuracy.
  • Gained hands-on experience in the craft of espresso and coffee brewing, learning precise grind settings, extraction timing, and milk steaming techniques to improve drink consistency and speed during peak service hours.
  • Upheld company service standards by providing consistent, friendly interactions, enhancing customer satisfaction and brand loyalty.
  • Prevented costly repairs by proactively maintaining and troubleshooting brewing equipment, ensuring uninterrupted service during high-volume hours.
  • Promoted a safe, efficient workspace by ensuring all machinery operated per manufacturer guidelines, reducing downtime and safety risks.

Cashier/FOH Staff Member

Wahoo's Fish Taco
Costa Mesa, CA
07.2022 - 03.2024
  • Increased average transaction value through effective suggestive selling techniques and loyalty program promotion.
  • Processed over 100 daily transactions, ensuring accuracy and fostering excellent customer rapport.
  • Maintained organized checkout area, enhancing professional store appearance and boosting customer satisfaction ratings.
  • Strengthened customer relationships by confidently addressing product inquiries, resulting in repeat business.
  • Efficiently completed daily recovery and restocking tasks, ensuring visually appealing store sections throughout shifts.
  • Provided exceptional customer service using active listening and engagement skills to enhance patron experience.

Barista

Starbucks
Newport Beach, CA
06.2023 - 11.2023
  • Delivered outstanding customer service to over 100 patrons per shift by efficiently managing orders and maintaining a friendly, welcoming atmosphere.
  • Increased order speed during peak hours by memorizing over 20 beverage recipes and streamlining workstation organization.
  • Maintained accuracy at the cash register by processing hundreds of transactions with attention to detail, and minimal errors.
  • Ensured food safety and quality by labeling and rotating milk and dairy products according to expiration standards.
  • Contributed to a consistently clean and inviting café environment, helping to maintain high customer satisfaction.

Education

Bachelor of Science - Nursing

Orange Coast College
Costa Mesa, CA
05.2025

High School Diploma -

Newport Harbor High School
Costa Mesa, CA
06.2023

Skills

  • Bilingual (English and Spanish)
  • Hard Working
  • Enjoy working with others
  • Organized
  • Communication
  • Collaboration
  • Great Customer Service
  • Fast learner
  • Table Bussing
  • Up-Selling
  • POS Systems
  • Cash Handling
  • Beverage Preparation

Affiliations

  • NHHS Instrumentalist Alumni 2019-2023
  • Brass Captain 2022-2023

Timeline

Barista

Kéan Coffee Artisan Roasters
04.2024 - Current

Barista

Starbucks
06.2023 - 11.2023

Cashier/FOH Staff Member

Wahoo's Fish Taco
07.2022 - 03.2024

Bachelor of Science - Nursing

Orange Coast College

High School Diploma -

Newport Harbor High School

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