Edgar Fakarai
Database Administrator SQL Server
Indianapolis,IN
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Having knowledge of SQL Server Database, creating databases, tables, detach and attaching, Data Migration, Backup, restoring, and recovery strategy
Scheduling Downtime: Maintenance Planning and Execution, Overview of indexes, Understanding the structure of Clustered and Non-clustered indexes, Creating clustered Index using SSMS, and Create Clustered indexes using T-SQL
Overview
12
12
years of professional experience
Work History
Desktop Support Analyst
Eskenazi Hospital
Indianapolis, IN
01.2023 - Current
- Maintained 100% logging rate and 100% first call resolution rate to achieve first-class user training and ongoing communication.
- Supported and maintained user account information.
- Worked with third-party vendors to resolve issues with hardware or software covered by annual maintenance agreements.
- Used advanced technical knowledge and troubleshooting skills to diagnose problems with desktops, mobile devices, applications and peripheral equipment.
- Assisted over 120 clients daily by gaining remote access to computers and manipulating applications.
- Maintained, analyzed, troubleshot and repaired computer systems, hardware and computer peripherals.
- Provided on-site and remote technical support to users.
- Configured hardware, devices and software to set up work stations for employees.
Electrician Helper
Gaylor Electric
Indianapolis, IN
10.2022 - 12.2022
- Helped complete system installations, digging trenches and breaking up concrete.
- Learned to expertly use hand and power equipment for hoisting, drilling etc
- Pulled wire through conduits and through holes in walls and floors.
- Checked and performed electrical wiring through conduits and holes in walls and floors.
- Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement or repair.
- Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
- Organized materials and tools in to maintain clean and neat work areas
- Helped complete system installations, digging trenches, and breaking up concrete
- Pulled wire through conduits and through holes in walls and floors
- Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge
Direct Service Provider
Sycamore Services
Indianapolis, IN
05.2021 - 11.2022
- Maintained clean, safe and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medication as directed by physician.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Monitored progress and documented patient health status changes to keep care team updated
- Assisted disabled clients to support independence and well-being
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing
- Supervised daily activities and provided assistance to staff
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs
- Documented vitals, behaviors, and medications in client medical records
Assistant IT Manager
Martin University
Indianapolis, IN
10.2021 - 12.2021
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Oversaw development and implementation of improvements to support and network operations.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation
- Oversaw development and implementation of improvements to support and network operations
- Communicated regularly with customers concerning data exchange and technology integration
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions
- Adaptable and proficient in learning new concepts quickly and efficiently
- Self-motivated, with a strong sense of personal responsibility
- Developed strong communication and organizational skills through working on group projects
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision
IT Administrator
Ministry Of Home Affairs
Harare, Zimbabwe
01.2016 - 08.2019
- Evaluated business requirements, leveraging information to forecast hardware, software, and consulting costs.
- Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful business enhancements and minimizing wasteful spending.
- Interfaced with high-level client personnel, collecting performance feedback and integrating positive and negative evaluations into future IT policies.
- Developed multi-site IT execution strategies, aligning work orders at 5 locations to effectively align available resources with historical service data
Electrician
Ministry Of Home Affairs
Harare, Zimbabwe
08.2013 - 01.2016
- Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Worked with various types of cableways, conduits and other electrical raceways.
- Used testing instruments such as ohmmeters, voltmeters, ammeters and multimeters.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors and wire and cable cutters to complete fast-paced work.
- Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
Electrician
Oliken Ferro-Alloys
Kwekwe, Zimbabwe
01.2011 - 08.2013
- Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Worked with various types of cableways, conduits and other electrical raceways.
- Used testing instruments such as ohmmeters, voltmeters, ammeters and multimeters.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Inspected electrical systems, equipment and components to identify hazards, defects and repair requirements.
- Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.
- Launched troubleshooting and tests on equipment post-installation to confirm compatibility and safety of electrical systems.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers
- Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization
Education
Bachelor of Science - Computer Software Application
Martin University
Indianapolis, IN12.2022
Associate of Science - Electrical Power Engineering
Kwekwe Polytechnic College
Zimbabwe12.2010
Skills
- Self-Motivated
- Flexible and Adaptable
- Decision-Making
- Team building
- Analytical and Critical Thinking
- Attention to Detail
- MS Office
- Problem-Solving
- PPE Compliance
Timeline
Desktop Support Analyst
Eskenazi Hospital
01.2023 - Current
Electrician Helper
Gaylor Electric
10.2022 - 12.2022
Assistant IT Manager
Martin University
10.2021 - 12.2021
Direct Service Provider
Sycamore Services
05.2021 - 11.2022
IT Administrator
Ministry Of Home Affairs
01.2016 - 08.2019
Electrician
Ministry Of Home Affairs
08.2013 - 01.2016
Electrician
Oliken Ferro-Alloys
01.2011 - 08.2013
Bachelor of Science - Computer Software Application
Martin University
Associate of Science - Electrical Power Engineering
Kwekwe Polytechnic College