EDGAR J. VARGAS
Willowbrook
Summary
Dedicated service worker with over 5 years of customer service experience. Committed and dedicated to each task and project assigned. Experienced with working as a team member and team leader. Able to adapt to all different types of scenarios as well as work in a fast-paced environment. Currently looking to expand my skills.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
07.2021 - Current
- Assign duties to employees and oversee their progress
- Ensure that daily sales/production goals are met
- Count cash at the end of the shift and manage bank deposits
- Train and integrate new workers
- Assist with making drinks and all other areas as needed
- Advanced experience as a Barista
- Anticipate customer store needs and communicate to general manager
- Maintain a calm demeanor at all times and most during periods of high volume
- Give respectful, encouraging, and positive coaching to partners
- Deliver legendary customer service adhering to the customer comes first attitude
- Completed store opening and closing procedures and balanced tills.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Pet Sitter
Various Clients
02.2022 - Current
- Provided daily care for pets, ensuring safety and well-being during client visits.
- Developed and maintained positive relationships with pet owners, enhancing trust and repeat business.
- Managed pet schedules, including feeding, walking, and medication administration, ensuring timely execution of duties.
- Conducted regular assessments of pet health and behavior, reporting concerns to owners promptly.
Summer Intern-Office Assistant
Southwest
06.2019 - 08.2019
- Data entry into an ATS system
- Assisted with answering phones
- Greeted clients and customers at the front desk
- Organized office events and outings
- Helped with organization of employee files-filing system
- Made badges for new employees and put new employee packets together
Education
High School Diploma -
Reavis High School
Burbank, IL06.2020
Food safety certified -
Food Handling
Il03.2023
Skills
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Flexible schedule
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pet Sitter
Various Clients
02.2022 - Current
Shift Supervisor
Starbucks
07.2021 - Current
Summer Intern-Office Assistant
Southwest
06.2019 - 08.2019
High School Diploma -
Reavis High School
Food safety certified -
Food Handling
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