Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Edgar Morales Ramirez

Albuquerque,NM

Summary

Dynamic Senior Field Technician at W.S.P Inc. with expertise in materials testing and quality control. Proven ability to enhance project efficiency through effective data collection and team training. Skilled in troubleshooting and customer relations, ensuring compliance with safety protocols while delivering exceptional service. Committed to continuous improvement and operational excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Field Technician

W.S.P Inc.
10.2024 - Current

Materials Testing on site concrete and or density testing for underground utilities.

Conduct density tests for asphalt placement and ensure proper mix is being used.

Conduct observation on construction jobs to ensure proper material and spec is being followed.

Ensure client has material in good condition to use.

Conduct quality control for clients on site.

  • Trained junior technicians on equipment handling and safety protocols.

Construction Observer

Bohannan Huston
08.2022 - 12.2023

Observe, report and document project progress for client.

Ensure client project continues without problems.

Conduct density testing for underground utility backfill and asphalt placement.

Perform air testing and slump testing for concrete ordered by contractor.

  • Conducted detailed observations to identify operational inefficiencies and recommend process improvements.
  • Collaborated with cross-functional teams to enhance data collection methods and reporting accuracy.
  • Assisted in the implementation of quality control measures, ensuring adherence to safety protocols.
  • Trained junior staff on observation techniques and data management practices for improved team performance.
  • Monitored ongoing projects to ensure alignment with organizational objectives and regulatory requirements.

Professional Sales Consultant

Larry H Miller Dodge
02.2019 - 08.2022
  • Developed tailored sales strategies to meet diverse client needs.
  • Conducted market research to identify emerging trends and opportunities.
  • Built and maintained strong relationships with clients, enhancing customer loyalty.
  • Delivered product presentations that effectively communicated value propositions.
  • Trained new sales staff on best practices and company policies, fostering team development.
  • Consistently followed up with both prospects and existing clients, ensuring their needs were met promptly and professionally.
  • Maximized lead generation with targeted cold-calling and email campaigns.
  • Utilized social media platforms strategically as part of outreach efforts, increasing brand visibility among target audiences.

Laborer

Southwest Line and Cable
09.2018 - 02.2019
  • Operated various hand and power tools for construction tasks.
  • Assisted in the installation of electrical and communication lines.
  • Maintained a clean and organized job site for safety compliance.
  • Collaborated with team members to complete projects efficiently.

Mental Health Technician

Central Desert Behavioral Health Center
03.2016 - 09.2018
  • Monitored patient behavior and emotional wellbeing in diverse care settings.
  • Assisted in developing and implementing individualized treatment plans for patients.
  • Conducted therapeutic activities to promote mental health and social skills development.
  • Collaborated with multidisciplinary teams to ensure comprehensive patient care strategies.

Cashier Team Lead

Taco Cabana
01.2015 - 03.2016
  • Led cashier team in delivering exceptional customer service and maintaining operational efficiency.
  • Trained and mentored new cashiers to enhance performance and ensure adherence to company standards.
  • Resolved customer complaints swiftly, fostering positive relationships and improving overall satisfaction ratings.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Education

High School Diploma -

Highland Highschool
Albuquerque
05-2015

Skills

  • Field service management
  • Troubleshooting skills
  • Customer relations
  • Network configuration
  • Performance testing
  • Workplace safety
  • Data collection
  • Project management
  • Sampling techniques
  • Teamwork
  • Customer service
  • Attention to detail
  • Reliability
  • Self motivation
  • Adaptability

Certification

  • Certified Concrete Technician with TTCP of New Mexico
  • Certified Nuclear Gauge Technician with TTCP of New Mexico

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Senior Field Technician

W.S.P Inc.
10.2024 - Current

Construction Observer

Bohannan Huston
08.2022 - 12.2023

Professional Sales Consultant

Larry H Miller Dodge
02.2019 - 08.2022

Laborer

Southwest Line and Cable
09.2018 - 02.2019

Mental Health Technician

Central Desert Behavioral Health Center
03.2016 - 09.2018

Cashier Team Lead

Taco Cabana
01.2015 - 03.2016

High School Diploma -

Highland Highschool
Edgar Morales Ramirez