Dynamic and detail-oriented professional with extensive experience at Amazon, excelling in package handling and customer service. Proven ability to enhance delivery efficiency through effective route planning and strong teamwork. Recognized for maintaining safety standards while achieving high customer satisfaction and fostering positive client relationships. Bilingual in English and Spanish, adaptable to diverse environments.
Overview
5
5
years of professional experience
Work History
Delivery Assistant
Amazon
6801 S Air Depot
02.2025 - 04.2025
Assisted in loading and unloading trucks, ensuring safe transportation of goods.
Ensured proper handling of packages, preventing damages during transit.
Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.
Improved customer satisfaction by providing timely and accurate deliveries, maintaining a professional demeanor.
Cultivated positive relationships with clients by representing the company professionally during each interaction throughout the delivery process.
Demonstrated flexibility in adapting to schedule changes or unique delivery requirements, accommodating customer needs effectively.
Collaborated with team members to streamline delivery processes, resulting in improved performance.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Maintained clean and orderly appearance while on shift.
Stower
Amazon
8991 South Portland Avenue
09.2023 - 05.2024
Inspected items for any damages and reported discrepancies to supervisor.
Sorted over Number products onto shelves according to type, weight, and size.
Maintained clean and organized workspaces to uphold safety standards.
Increased efficiency in stowing processes by implementing better organization and time management techniques.
Safely stacked items to maximize space within acceptable safety limits.
Used hand trucks and pallet jacks to safely move items to designated areas.
Utilized scanning equipment to quickly locate and identify items and stock locations.
Stayed accountable for storage and organization of warehouse merchandise.
Arranged merchandise according to company standards to maintain tidy and organized stockroom.
Separated damaged items from functional ones before placing on shelves.
Complied with safety regulations and protocols to reduce risks and safeguard teams.
Delivered consistent results in line with company standards by following established operating procedures and demonstrating a strong work ethic.
Continuously sought opportunities for professional development through training sessions and workshops, enhancing overall job performance as a Stower.
Cashier
Sams Club
6521 Se 29th St
03.2023 - 08.2023
Collaborated with team members to improve workflow and reduce wait times.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Restocked and organized merchandise in front lanes.
Welcomed customers and helped determine their needs.
Cashier
Academy Sports Outdoors
5635 Se 15th
04.2022 - 08.2022
Processed customer transactions accurately and efficiently using POS systems.
Assisted in inventory management by restocking merchandise as needed.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Stocker
Walmart
5401 Tinker Diagonal
04.2021 - 08.2021
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Greeted customers and directed to requested products.
Maintained effective team member communication.
Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Cashier
Panda Express
7171 Se 29th St
11.2019 - 01.2021
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.