Edgar Santiago Jr.
Barnegat,NJ
Summary
Results-driven marketing and business research professional with extensive experience in general management. Proven track record of leveraging online strategies and strategic decision-making to enhance growth and operational efficiency. Skilled in strategic planning, project management, and community engagement, consistently delivering sustainable success and improved company performance. Proficient at identifying industry trends and expansion opportunities across any industry.
Overview
6
6
years of professional experience
Work History
Counter Person
East Bay Italian Grille
Barnegat, NJ
11.2023 - Current
- Acted as the primary customer contact, delivering exceptional service, and proactively resolving issues to increase guest satisfaction.
- Managed high-volume transactions with precision, ensuring a streamlined and error-free cash operation.
- Collaborated seamlessly with kitchen and service teams to accelerate order preparation, and uphold consistent quality standards.
- Maintained a strictly organized environment, contributing to an elevated dining experience, and fostering customer loyalty.
Chief Operating Officer
Availo Media
Elk Grove, CA
09.2023 - 12.2024
- Oversaw daily operations, strategic growth initiatives, and performance optimization for content creators.
- Functioned as a growth operating partner by providing creators with the necessary tools, strategies, and execution to scale their online presence.
- Focused on increasing engagement and effectively monetizing creators' brands.
- Collaborated closely with marketing teams, analytics experts, and brand strategists to ensure sustainable growth and long-term success for each creator's platform.
General Manager
Pyronic
Beverly Hills, CA
02.2019 - 01.2021
- Oversaw all aspects of business operations, content strategy, brand partnerships, and merchandise sales for an entertainment and lifestyle gaming organization.
- Played a key role in growing the company’s presence in the gaming and lifestyle industry.
- Managed a multi-functional team, including content creators, marketing specialists, designers, and business development executives.
Education
Bachelor of Science - Business Administration And Management
Stockton University
Galloway05-2025
Associate of Science - Business Administration And Management
Ocean County College
Toms River, NJ05-2023
Skills
- Strategic Planning & Project Management
- Adaptability & Problem-Solving
- Communication & Interpersonal Skills
- Leadership & Team Management
- Social Media Strategy & Campaign Management
- Content Creation & Storytelling
- Brand Development & Positioning
- Influencer & Partnership Collaboration
- Community Engagement & Audience Growth
- Data Analytics & Performance Optimization
Accomplishments
- Member of The National Society of Leadership and Success | NSLS
- Member of Beta Gamma Sigma | The International Business Honor Society
Affiliations
- Achieved 1st Degree Blackbelt in Mixed Martial Arts at Stafford MMA.
- Teach MMA classes for kids and teens, fostering discipline and self-confidence.
- Compete in travel club soccer with the Pinelands Celtics.
- Committed to a healthy lifestyle with a rigorous six-day workout routine.
Timeline
Counter Person
East Bay Italian Grille
11.2023 - Current
Chief Operating Officer
Availo Media
09.2023 - 12.2024
General Manager
Pyronic
02.2019 - 01.2021
Bachelor of Science - Business Administration And Management
Stockton University
Associate of Science - Business Administration And Management
Ocean County College
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