Summary
Overview
Work History
Education
Skills
Timeline
Generic

Georgia Hermann

Ypsilanti,MI

Summary

Counter Person and Live-Out Nanny with extensive experience in customer service and childcare. Skilled in managing high-pressure situations, handling cash transactions, and ensuring safety and cleanliness. Known for fostering positive relationships and promoting children's development through engaging activities and open communication with parents.

Overview

2
2
years of professional experience

Work History

Counter Person

A. E. C. Enterprises, INC.
05.2023 - 08.2024
  • Fostered positive relationships with regular clientele by remembering their preferences along with their names.
  • Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
  • Performed daily opening/closing procedures diligently so as not to miss any important steps.
  • Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
  • Managed cash register transactions accurately, ensuring proper handling of payments and receipts.

Live-Out Nanny

Private Household
04.2022 - 08.2022
  • Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
  • Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
  • Enhanced children''s emotional well-being by implementing age-appropriate activities and routines.
  • Promoted language development through storytelling, reading, and engaging in conversations with the children.

Education

Associate of Arts - General Studies

Oakland Community College
Auburn Hills
04.2024

High School Diploma -

Lake Orion High School
Lake Orion
05.2021

Skills

  • Excellent work ethic
  • Team Player
  • Effective Communication
  • Customer-focused
  • Complaint Handling
  • Activity Planning

Timeline

Counter Person

A. E. C. Enterprises, INC.
05.2023 - 08.2024

Live-Out Nanny

Private Household
04.2022 - 08.2022

Associate of Arts - General Studies

Oakland Community College

High School Diploma -

Lake Orion High School
Georgia Hermann