Edgar Valdez
Houston
Summary
Dynamic and results-driven professional with extensive experience in customer service at Heights Drive Inn. Proven ability in cash handling and conflict resolution, fostering strong relationships with both customers and team members. Adept at multitasking and maintaining high standards of health code compliance, ensuring a seamless and enjoyable experience for all guests.
Friendly Bartender with expertise concocting cocktail drinks and alcoholic beverages. Familiar with numerous drinking-making techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Heights Drive Inn
Houston
05.2023 - 07.2024
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Stocked ice bins and coolers as needed throughout shift.
- Assisted in setting up the bar for service shift.
- Developed good working relationships with fellow employees through effective communication.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Floor Associate
Home Depot
HOUSTON
07.2022 - 11.2022
- Provided assistance to other departments when needed.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Maintained inventory list of items used on job sites to provide reordering details.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Team Member
Whataburger
Houston
06.2018 - 07.2021
- Built and maintained working relationships with peers and upper management.
- Worked hard to learn required tasks quickly to maximize performance.
- Implemented strategies to take advantage of new opportunities.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Processed customer payments quickly and returned exact change and receipts.
- Ensured compliance with health codes by adhering to hygiene standards during preparation of food items.
Education
High School Diploma -
Reagan High School
Skills
- Bilingual communication
- Customer service
- Conflict resolution
- Cash handling
- Health code compliance
- Multitasking and organization
- Upselling strategies
Languages
Spanish
Native/ Bilingual
Certification
- TABC Certified
- Food Handler Certified
Timeline
Bartender
Heights Drive Inn
05.2023 - 07.2024
Floor Associate
Home Depot
07.2022 - 11.2022
Team Member
Whataburger
06.2018 - 07.2021
High School Diploma -
Reagan High School