Edgardo Chui Su
Dallas,TX
Summary
Experienced associate and manager for In-N-Out Burger with 12 years of successfully learning all the levels of operations, leading associate hiring, retention, training & development, safety, and store profitability. Proven track record of store efficiency and performance.
Overview
12
12
years of professional experience
Work History
4th Manager
In-N-Out Burger
07.2017 - 07.2018
- Led as the safety coordinator to monitor and educate safety procedures to associates.
- Led the training & development of the store as the store trainer. Help become staffed & highly trained within the first year of the store opening.
- Set the operational efficiency standards for the shift team in the major categories; labor, total loss, drives.
3rd Manager & 2nd Manager
In-N-Out Burger
08.2018 - 12.2023
- Successfully manage and teach the recruitment process using the KRONUS system.
- Create reports to highlight opportunities with profitability and to coach the shift team on how to improve.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
2nd Manager
In-N-Out Burger
09.2011 - Current
- Assist the store manager with their store vision and store’s goals.
- Represent the store and company at local job fairs events.
- Help lead the store to store to be fully staffed.
- Helped manage to produce one of the lowest turnover rates to date.
- Responsible for the periodic store and shift manager meetings.
- Leveraged data and analytics to make informed decisions to efficiently increase sales by 7.61% more than the year before.
- Provide guidance and counseling for associate and shift managers.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels and individual employee strengths.
- Support our store trainer with resources and advice.
Education
Associate of General Studies -
Tarrant County College
Arlington, TX05.2014
BBA - Business Management (Human Resource Concentration)
Texas State University
San Marcos, TX12.2016
Skills
- Onboarding and Orientation
- Managing Operations and Efficiency
- Employee Coaching and Mentoring
- Strategic Planning
- Training and Development
- Schedule Management
- Hiring and Training
- Task Prioritization
- Microsoft Office
- Time Management
Timeline
3rd Manager & 2nd Manager
In-N-Out Burger
08.2018 - 12.2023
4th Manager
In-N-Out Burger
07.2017 - 07.2018
2nd Manager
In-N-Out Burger
09.2011 - Current
Associate of General Studies -
Tarrant County College
BBA - Business Management (Human Resource Concentration)
Texas State University
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