Dynamic and dedicated Server Assistant at Nordstrom, recognized for enhancing guest satisfaction through exceptional customer service and effective teamwork. Skilled in order management and maintaining cleanliness standards, I consistently trained new staff, ensuring operational excellence and a positive dining experience. Committed to upholding high service standards in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Server Assistant
Lombardi’s
Plano, TX
08.2017 - Current
Assisted servers with timely delivery of food and beverages to enhance guest satisfaction.
Maintained cleanliness and organization of dining area to support efficient service operations.
Collaborated with kitchen staff to ensure accurate order fulfillment and prompt service.
Supported inventory management by restocking supplies and monitoring product levels.
Communicated effectively with guests to address inquiries and provide menu recommendations.
Trained new staff on operational procedures and customer service standards for consistency.
Ensured compliance with health and safety regulations during daily operations for guest safety.
Greeted customers warmly to provide exceptional customer service.
Server Assistant
Nordstrom
Frisco, TX
03.2010 - Current
Assisted in managing daily operations and ensuring high service standards.
Trained and mentored new team members on customer service
Resolved customer inquiries promptly to enhance overall satisfaction.
Busser/food Runner
Nicola’s Italian Restaurant
Plano, TX
05.2005 - 06.2017
Cleaned and organized dining areas to enhance guest experience.
Assisted servers by promptly clearing and resetting tables.
Delivered utensils, condiments, and beverages to support service efficiency.
Maintained inventory of tableware and supplies for optimal operations.
Collaborated with kitchen staff to ensure timely food delivery to guests.
Monitored cleanliness standards in all dining spaces throughout shifts.
Supported team during peak hours by prioritizing tasks effectively.
Enhanced customer satisfaction through attentive service and quick response times.
Reset and cleaned tables quickly to prepare for new customers.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.