Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Edgardo Lancerio

Edgardo Lancerio

Lincoln,NE

Summary

Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.

Overview

12
12
years of professional experience

Work History

Supervisor

Nelnet
Lincoln, USA
10.2021 - Current
  • Steered a dynamic bilingual team, promoting synergy and effectiveness
  • Administered payroll and attendance, guaranteeing smooth operations
  • Swiftly addressed and resolved escalated customer concerns, boosting customer contentment
  • Introduced Spanish language training, augmenting team's linguistic skills
  • Tracked and relayed performance metrics, enhancing team productivity

Commercial Team Lead

Nelnet
Lincoln, USA
01.2020 - 10.2021
  • Led the transformation of agents into permanent teams, fostering a dynamic team spirit.
  • Ensured compliance with company standards by conducting Federal Clearance meetings.
  • Boosted team productivity and efficiency through innovative leadership.
  • Led agent team integration, enhancing collaboration and efficiency in project execution.

Warehouse Selector

SYSCO Food Services
Lincoln, NE
06.2018 - 12.2018
  • Picked, sorted and organized products from warehouse shelves according to customer orders.
  • Communicated effectively with supervisors regarding any discrepancies related to received orders.
  • Maintained accurate inventory records through data entry into computer systems.

Laboratory Technician

Bunge
Crete, NE
08.2012 - 08.2013
  • Collected samples from various sources for analysis in accordance with established guidelines.
  • Documented all experimental procedures and results in an organized manner for future reference.
  • Handled administrative tasks for laboratory staff and overall operations.

Education

Project Management Certification - Project Management

University of Lincoln
Lincoln, NE
12-2024

Applied Science Program -

Southeast Community College
Lincoln, NE
05.2016

H.S. Diploma -

Crete Public Schools
Crete, NE
05.2011

Skills

  • Team Leadership
  • Training and Development
  • Process Optimization
  • Proactive Decision-Making
  • Project Management
  • Conflict Resolution
  • Client Engagement Strategies
  • Negotiation Skills

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Supervisor

Nelnet
10.2021 - Current

Commercial Team Lead

Nelnet
01.2020 - 10.2021

Warehouse Selector

SYSCO Food Services
06.2018 - 12.2018

Laboratory Technician

Bunge
08.2012 - 08.2013

Project Management Certification - Project Management

University of Lincoln

Applied Science Program -

Southeast Community College

H.S. Diploma -

Crete Public Schools

Similar Profiles

CREATE PROFILE
Edgardo Lancerio