Edgardo Linares
Summary
Forward thinking individual with high analytical skills and ability to find patterns, opportunities, and streamlined solutions to processes. Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Team player who enjoys field of analytics and wishes to further grow my expertise.
Overview
16
16
years of professional experience
Work History
District Staffing Captain
CVS Health
01.2024 - Current
- Assisted total district with staffing needs by interviewing, hiring, and assisting stores with coverage gaps.
- Communicated potential staffing needs to store leaders and made recommendations based on rosters guidelines.
- Assisted store leaders with understanding of scheduling parameters to achieve high fidelity on schedule optimization.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
District Bopis/SFS Captain
CVS Health
01.2022 - Current
- Manage District captainship for Bopis/SFS program.
- Assisted store managers with coaching, training, and overall district performance.
- visited stores, provided guidance, generated action plans and recognized team behaviors and success.
- Submitted ideas to Executive Director for program opportunities and improvements as well as providing stores visibility on high cancellation items (hello kitty seasonal skus) and achieved a 0% cancellation percent as a district due to these improvements.
- Created presentation for Develop U graduation around Bopis program opportunities and ideas.
- Created Excel tracking sheet for district visits to help identify opportunities in key areas and provide a streamlined overview of processes that impact Bopis performance.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
District CFR Captain
CVS Health
05.2021 - Current
- Managed CFR process for my district and coached store managers on standards, expectations, and overall program standards.
- Assisted entire district to achieve healthy results for all stores each year.
- Communicated ideas and opportunities to CFR Senior Analyst Steve Ferreira and built a consistent relationship over processes, ideas, and solutions to program opportunities.
- Created multiple presentations to assist entire region with SKU to SKU process understanding.
- Submitted multiple ideas for inventory management improvements to Executive Director of Inventory Operations to help company reduce costs in supplies and reduction In overall inventory in stores.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Store Manager
CVS Health
02.2021 - Current
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Manage inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Colleague Advisory Board Member-CVS 2022 Inaugural
CVS Heath
01.2022 - 01.2023
- Advisory board member for 2022 inaugural year.
- Met with corporate project teams to provide feedback, input, and recommendations around new initiatives for the company.
- Provided insight based on personal experience and helped shape some of the processes currently being rolled out.
- Met and build connections with multiple company executives that helped provide me coaching and support for future growth.
- Supported company's pursuit of innovation by staying informed on emerging technologies, market trends, and competitive landscape analysis.
Assistant Manager
Walmart
10.2008 - 02.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored team members to enhance professional development and accountability in workplace.
Education
No Degree - Future Field Leader Development
CVS Develop U Graduate 2024
CVS Health04.2024
High School Diploma -
San Gabriel High School
San Gabriel, CA06.2008
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Multitasking
- Dependable and Responsible
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Emotional Intelligence
- Team Engagement
- Calm Under Pressure
- Decision-Making
- Problem Resolution
- excell
- powerpoint
- outlook
- microsoft word
Languages
English
Full Professional
Spanish
Full Professional
Timeline
District Staffing Captain
CVS Health
01.2024 - Current
District Bopis/SFS Captain
CVS Health
01.2022 - Current
Colleague Advisory Board Member-CVS 2022 Inaugural
CVS Heath
01.2022 - 01.2023
District CFR Captain
CVS Health
05.2021 - Current
Store Manager
CVS Health
02.2021 - Current
Assistant Manager
Walmart
10.2008 - 02.2017
No Degree - Future Field Leader Development
CVS Develop U Graduate 2024
High School Diploma -
San Gabriel High School
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