Resourceful Head Assistant known for high productivity and efficient task completion. Specialize in time management, strategic planning, and team coordination. Excel in communication, adaptability, and problem solving to enhance office operations and support executive level tasks.
Overview
11
11
years of professional experience
Work History
Manager Assistant
Valvoline Instant Oil Change
New Britain, USA
10.2023 - Current
Supervised, coached, mentored, and trained lead technicians to enhance team capabilities.
Managed inventory levels to ensure availability of products.
Monitor supplies and parts and make sure center has everything needed.
Developed staffing schedules to ensure optimal coverage and meet operational needs.
Monitored financial performance, including sales and labor costs, to identify trends and support decision-making.
Held team members accountable for meeting performance standards.
Handles customer complaints/concerns to assure customer loyalty.
Logistics Coordinator
Sysco Connecticut
Cromwell, USA
06.2024 - 03.2026
Coordinated scheduling and planning, ensuring clear communication with drivers.
Monitoring drivers daily as they complete multi stop deliveries to make sure they are on time.
Collaborated with vendors to establish optimal delivery schedules.
Corresponding with operations in warehouse to align on any discrepancy and issues.
Working with vendors to find appropriate delivery schedules.
Monitored drivers' Hours of Service to minimize violations.
Assigned delivery routes to drivers based on efficiency and timeliness.
Logistics Coordinator
Freshpoint
Hartford, USA
04.2023 - 03.2024
Monitored driver deliveries and managed bill of ladings to ensure timely transport.
Developed relationships with vendors, carriers, and customers to facilitate efficient shipping operations.
Processed and finalized customer orders in system post-delivery to maintain accurate records. in the work system after completing deliveries.
Oil Change tech lead
Valvoline Instant Oil Change
New Britain, USA
08.2017 - 10.2023
Oversaw oil change team to ensure high-quality maintenance.
Led training for technicians, ensuring new employees mastered all procedures.
Managed workflow to ensure efficient vehicle servicing.
Inspecting vehicles and identifying maintenance issues.
Ensured compliance with safety protocols and environmental regulations for team.
Oil Change Technician
Valvoline Instant Oil Change
New Britain, USA
06.2015 - 08.2017
Oil Change Tech entry position, Worked alongside colleagues to foster a supportive work environment. learning ins and outs of the company working as a team communicated tasks as they were completed.
Performed oil changes and fluid replacements efficiently.
Inspected vehicles for leaks and potential issues.
Operated tools and equipment safely during service tasks.
Education
High school Grad -
NBHS
New Britain, CT
Some College (No Degree) - Business Administration And Management
Tunxis Community College
Farmington, CT
Skills
Inventory management
Excel
Microsoft Word
Microsoft Outlook
Task prioritization
Team Management
Customer support
Communication skills
Timeline
Logistics Coordinator
Sysco Connecticut
06.2024 - 03.2026
Manager Assistant
Valvoline Instant Oil Change
10.2023 - Current
Logistics Coordinator
Freshpoint
04.2023 - 03.2024
Oil Change tech lead
Valvoline Instant Oil Change
08.2017 - 10.2023
Oil Change Technician
Valvoline Instant Oil Change
06.2015 - 08.2017
High school Grad -
NBHS
Some College (No Degree) - Business Administration And Management