Michael James Oduro
Dallas
Summary
Resourceful Head Assistant known for high productivity and efficient task completion. Specialize in time management, strategic planning, and team coordination. Excel in communication, adaptability, and problem-solving to enhance office operations and support executive-level tasks. Committed to leveraging these skills to facilitate workflow and achieve organizational goals.
Overview
19
19
years of professional experience
Work History
Manager assistant
Walmart
Dallas
06.2025 - 01.2026
- Assisted in the preparation of reports and presentations, contributing to informed decision-making processes.
- Conducted research and gathered data to aid in decision-making and strategy development.
- Organized team-building events and staff meetings, enhancing morale and teamwork within the department.
- Developed and maintained positive relationships with vendors and clients, enhancing the company's reputation.
Maneger
Amazon
Dallas
01.2023 - 05.2024
- Facilitated communication between departments to ensure cohesive workflow and project alignment.
- Partnered with managers to resolve complex customer concerns effectively.
- Provided excellent customer service while assisting an average of 100 customers daily.
- Answered customer questions and resolved issues promptly.
- Processed customer transactions accurately and efficiently.
- Built relationships with vendors and delivery drivers to facilitate smooth operations.
- Organized company events and workshops to enhance team engagement and morale.
- Ensured store organization and product availability at all times.
Supervisor
WeCare company
Dallas
01.2007 - 05.2023
- Developed training materials and workshops to enhance employee skills, resulting in improved staff performance.
- Implemented process improvements that increased efficiency and reduced turnaround time.
- Implemented process improvements that increased efciency and reduced turnaround time.
- Resolved conflicts and addressed employee concerns to maintain a harmonious work environment.
Education
Master of Science (MS) - Science and Technology
Kwame Nkrumah University
GhanaSkills
- Workflow Coordination
- Staff Onboarding
- Inventory Management
- Stocking and merchandising
- Customer Service
- Customer communication
- Time Management
- Multi-Tasking
- Organizational Skills
- Team Collaboration
- Critical Thinking
- Problem Solving
- Leadership
- Conflict Resolution
Timeline
Manager assistant
Walmart
06.2025 - 01.2026
Maneger
Amazon
01.2023 - 05.2024
Supervisor
WeCare company
01.2007 - 05.2023
Master of Science (MS) - Science and Technology
Kwame Nkrumah University