Edgat Zacarias
Brockton,MA
Summary
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through [Number] years of aviation experience.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Ramp Agent
Delta Air Lines, Inc
04.2021 - 02.2024
- Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
Shipping and Receiving
CBM Industries
07.2010 - 03.2021
- Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
- Communicated with shipping and receiving personnel regarding bills of lading and delivered and transported freight.
- Oversaw purchase orders, data entry and shipping and receiving operations, troubleshooting obstacles and supporting comprehensive improvements.
- Simplified shipping and receiving processes for improved workflow.
Receiving
Harte Hanks
11.2005 - 07.2010
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Performed shipping and receiving functions to properly load products onto correct material movement device.
Education
No Degree - Computer And Information Systems Security
Massasoit Community College
Brockton, MA06.2000
High School Diploma -
Brockton High School
Brockton, MA05.1998
Skills
- Inclement Weather Tolerance
- Problem-Solving
- Ground Support Services
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
- Licensed Forklift Operator.
Timeline
Ramp Agent
Delta Air Lines, Inc
04.2021 - 02.2024
Shipping and Receiving
CBM Industries
07.2010 - 03.2021
Receiving
Harte Hanks
11.2005 - 07.2010
No Degree - Computer And Information Systems Security
Massasoit Community College
High School Diploma -
Brockton High School
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