Edher Nava
San Antonio,TX
Summary
An ambitious individual who is willing to work outside of business hours to develop and refine his skills as a professional sales person. Through the process of being a Customer Service and Sales Supervisor at a top grocery branch, customer relation with business oriented goals is of highest priority. A quality of service can only exist with a strong foundation of a customer relationship. As a Quality Inspector for Econtrols, I learned the skill of communicating through various channels to achieve goals and maintain quality through different departments. The ability to gain knowledge of a service or product to add customer value is a set of skills acquired from both quality and customer relations experience. Lastly, the tenacity to be relentless and compete profitably as a Futures Day Trader shows the willingness to win, solve problems, and overcome challenges daily.
Overview
7
7
years of professional experience
Work History
Futures Day Trader
Apex Trader Funding
05.2022 - Current
o Maintained records of all transactions made throughout the day.
o Detailed market analysis is preparation for the trading day.
o Developed a successful trading edge to consistently beat the market on a weekly basis.
o Developed strategies for minimizing risk while maximizing returns on investments.
o Kept up-to-date with economic news and events that could affect stock prices.
Product Quality Inspector
EControls
San Antonio, Texas
04.2020 - Current
o Ensured quality for various electronic and mechanical products on an assembly line.
o Provided constructive feedback to both product and manufacturing engineers.
o Extraordinary attention to detail to ensure the utmost quality of a product.
o Excellent communication skills when resolving issues with operators.
o Conducted research and analysis on materials, components, and systems for engineering projects.
Customer Service and Sales Supervisor
H-E-B Supermarket
New Braunfels, TX
03.2017 - 04.2020
o Received several recognitions for prominent customer service from various consumers and store leaders.
o Provided excellent customer service while managing upwards of 15 baggers and cashiers at a time.
o Upsold new items daily.
o Coached cashiers to upsell items while maintaining superior customer service.
o Analyzed and resolved issues in a fast-paced environment.
Education
Associate of Science - Electrical Engineering
Alamo Colleges District - Northeast Lakeview
San Antonio, TX12-2019
Skills
- Bilingual: English and Spanish
- Microsoft Office Software (Excel, Word, PowerPoint)
- Pattern Recognition
- Performance Tracking
- Customer Engagement
- Networking
- Customer Relationship Building
- Up-selling
- Problem-solving abilities
- Engineering background
- Actively studying for Property and Casualty License
Timeline
Futures Day Trader
Apex Trader Funding
05.2022 - Current
Product Quality Inspector
EControls
04.2020 - Current
Customer Service and Sales Supervisor
H-E-B Supermarket
03.2017 - 04.2020
Associate of Science - Electrical Engineering
Alamo Colleges District - Northeast Lakeview
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