Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Edie Bjerstedt

Salon Owner
River Falls,WI

Summary

Accomplished Salon Owner and Stylist with a proven track record at Holo Nalu Salon and Fantastic Sam's Cut & Color. Expert in hair styling techniques and color formulation, with a flair for creating marketing strategies that increased and solidified client retention. Skilled in business management and client consultation, financial and inventory tracking, as well as fostering strong, long term relationships utilizing exceptional customer service and leadership qualities.

Overview

14
14
years of professional experience

Work History

Salon Owner

Holo Nalu Salon
11.2018 - Current
  • Practices the art of hairstyling by utilizing techniques such as precision haircutting, hair coloring, color formulation, styling, and extension application.
  • Develops strong marketing strategies to attract new clients by planning promotional events and utilizing referral incentives to successfully grow the business.
  • Maintains daily, monthly, and quarterly records of costs and revenue via Quickbooks.
  • Manages daily operations to maintain salon success and organization including inventory management and financial reporting.
  • Nurtures a vibrant salon culture by creating a relaxing island environment, setting it apart from other local salons with a stand out factor.
  • Consults with customers to assess needs, propose optimal solutions, and consistently deliver exceptional results.
  • Ensures compliance with industry regulations and hygiene standards through routine inspections and up to date licensure.
  • Cultivates positive relationships with suppliers for product purchasing.
  • Maintains detailed client records to keep track of preferences and formulas, providing personalized experiences and enhanced customer satisfaction.
  • Consistently increases client retention by delivering exceptional customer service while maintaining an inviting atmosphere.
  • Conducts market research to stay current with industry trends, incorporating up to date and popular styles specifically customized to each individual client.
  • Provides financial management through preparation of bank deposits and transaction reports.
  • Manages all appointment scheduling and upholds 24-hour response time to service requests.

Stylist

Fantastic Sam's Cut & Color
03.2011 - 08.2017
  • Practiced the art of hairstyling by utilizing techniques such as precision haircutting, hair coloring, color formulation, styling, and extension application.
  • Developed strong personal relationships with clients, leading to high retention and repeat customers.
  • Assisted with reception desk, receiving phone calls, scheduling appointments and collecting payments for services.
  • Maintained consistency in ensuring relevant styles by studying up-to-date trends and applying them to each individual.
  • Attended annual educational classes to continue to improve and enhance my craft.
  • Mentored junior and apprentice stylists, providing guidance on technique, customer service, and client retention.
  • Assisted in shift coverage, if needed, to uphold a steady and productive flow of the salon.

Education

Licensed Cosmetologist - Cosmetology

Institute of Beauty And Wellness
Madison, WI
08-2010

High School Diploma -

Huson High School
Hudson, WI
06-2009

Skills

  • Multitasking and Organization
  • Creative Thinking
  • Planning and Execution
  • Strong Leadership
  • Relationship Building and Management
  • Supervisory Skills
  • Product Recommendations
  • Appointment Scheduling
  • Building and Maintaining Positive Rapport
  • Business Management
  • Client Consultation
  • Records Management
  • Types (on average) 96 WPM with 99% Accuracy

Accomplishments

  • Collaborated with locally sourced Hawaiian vendors in the development and marketing for Holo Nalu Salon.
  • Uses Microsoft Excel to develop inventory tracking spreadsheets.
  • Uses Square and Quickbooks to organize and manage payments and accounting.
  • Coached the River Falls Middle School Dance Team.

Interests

  • World Travel and experiencing new culture
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • I enjoy helping others and giving back to the community
  • Dancing
  • Playing the piano
  • Cooking
  • Surfing


Timeline

Salon Owner

Holo Nalu Salon
11.2018 - Current

Stylist

Fantastic Sam's Cut & Color
03.2011 - 08.2017

Licensed Cosmetologist - Cosmetology

Institute of Beauty And Wellness

High School Diploma -

Huson High School

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Edie BjerstedtSalon Owner