Gina McCaw

• Consulted with customers to assess needs and propose optimal solutions.
• Put together realistic budgets based upon costs and fees for successfully operating business.
• Implemented a loyalty program to reward frequent customers, encouraging repeat business and word-of-mouth referrals.
• Created customized treatment plans for clients based on their individual needs and preferences, resulting in high levels of satisfaction.
• Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.
• Maintained detailed client records to track preferences, providing personalized experiences during each visit.
• Arranged for regular maintenance services for all beauty equipment.
• Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
• Boosted customer satisfaction by implementing innovative salon services and personalized consultations.

• Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
• Managed inventory and food storage areas, reducing waste and maintaining optimal stock levels.
• Followed strict health code regulations while handling food items to minimize risks of contamination or illness outbreaks among patrons.
• Monitored students during breakfast and lunchtime to verify proper hygiene and eating, maintaining appropriate behavior within cafeteria.
• Collaborated with kitchen staff to ensure timely delivery of meals during peak hours, minimizing wait times for customers.
• Maintained a clean and sanitary dining environment for patrons, ensuring their comfort and safety.
• Maintained organized, clean cooking and serving space by sanitizing countertops, sweeping, mopping and breaking down soup, salad and hot bars.
• Streamlined food assembly processes through effective organization of trays, utensils, condiments stations for ease of access.
• Participated in regular staff meetings to discuss areas of improvement, share best practices, and continuously enhance overall service quality.
• Participated in training new hires, fostering teamwork and building a positive work environment.
• Cleaned and sanitized surfaces, tools, and equipment.
• Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
• Served food according to temperature, safety, and presentation guidelines.
• Received and stored incoming supplies according to procedures.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
• Restocked condiments, beverages, and utensils per expected use levels.

Doing hair, Managing employees, Ordering products, Scheduling, Yearly Audits.

• Provided high-quality hair services, ensuring timely completion and attention to detail.
• Recruited talented stylists through targeted job postings aimed at finding individuals who would positively contribute to our team dynamic.
• Kept up-to-date with current beauty trends through attending industry conferences and workshops, ensuring the salon remained at the forefront of cutting-edge techniques and styles.