Edie Heard
Fayetteville ,AR
Summary
Reliable and upbeat, passionate about furthering career. Brings respectful and uplifting attitude, and strives to meet company needs. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Criminal Court Clerk
North Little Rock Justice Center
05.2022 - 02.2023
- Proficient data entry, record keeping, and providing guidance to individuals during court proceedings
- Acquired a valuable understanding of the court system applicable to future legal or office positions
- Developed skills in providing assistance to individuals who were unhappy or even unaware of their needs, while upholding a positive demeanor and enhancing their outlook of the court
- Learned to work with the team and to build relationships with co workers that created a positive work environment
Customer Service Representative
Arkansas Democrat Gazette
02.2023 - 11.2023
- Handled inbound calls, initiated account setups, accepted payments, and offered great customer service
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Sales Associate
Dillards
11.2023 - 08.2024
- Developed a broad range of sales skills across different departments.
- Built relationships with clients to encourage repeat business
- Learned product knowledge to educate clients on why our products would best fit their needs
- Developed a positive work ethic to consistently achieve sales targets, and to overall help the team succeed
Education
High School Diploma -
North Little Rock High School
North Little Rock05.2022
Skills
- Professional telephone demeanor
- Computer Skills
- Product Knowledge
- Sales Experience
- Customer Service
- Money handling abilities
- Time Management
- Office Experience
Timeline
Sales Associate
Dillards
11.2023 - 08.2024
Customer Service Representative
Arkansas Democrat Gazette
02.2023 - 11.2023
Criminal Court Clerk
North Little Rock Justice Center
05.2022 - 02.2023
High School Diploma -
North Little Rock High School
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