Edie Rierson
Shawnee,KS
Summary
Driven by a results-focused approach, I leveraged my legal knowledge and collaboration abilities at the Marshall County Attorney's Office to enhance case management efficiency and witness support, achieving a significant increase in witness availability for trials.
My expertise in confidentiality practices and multicultural sensitivity consistently supported community outreach and training initiatives. Dedicated candidate eager to leverage knowledge in social services and program development.
Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 20+ years of relevant work experience to your team.
Overview
5
5
years of professional experience
Work History
Victim Witness Coordinator
Marshall County Attorney's Office
Marshalltown
09.2021 - 03.2024
- Collaborated with law enforcement agencies to ensure seamless coordination during investigations and court proceedings.
- Increased witness availability for trials by effectively managing schedules and logistical arrangements.
- Developed comprehensive case files, maintaining accurate records for efficient case management.
- Assisted in developing training materials to educate staff on best practices in supporting victims and witnesses throughout the legal process.
- Implemented proactive measures to prevent secondary victimization during interactions with law enforcement or court personnel.
- Maintained up-to-date knowledge of relevant laws, policies, and procedures related to victim/witness services, ensuring compliance and accurate information dissemination.
Patient Access Coordinator
UnityPoint Hospital
Marshalltown, IA
12.2020 - 09.2021
- Contributed to a positive work environment by providing support and assistance to colleagues during peak periods or staff shortages.
- Maintained strict adherence to HIPAA regulations while managing confidential patient information throughout various stages of care.
- Managed high volumes of inbound calls while addressing scheduling requests, appointment confirmations, prescription refills, and general inquiries professionally.
- Increased efficiency of daily operations by implementing electronic health record system for accurate data management.
- Reduced errors in billing processes by meticulously reviewing and verifying patient demographics and insurance information.
Executive Administrative Assistant
Emerson Automation Solutions
Marshalltown, IA
01.2019 - 09.2021
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
Education
Bachelor of Arts - Management And Human Relations
MidAmerica Nazarene University
Olathe, KS04.2021
Skills
- Victim advocacy
- Multicultural Sensitivity
- Collaboration Abilities
- Legal knowledge
- Confidentiality Practices
- Training facilitation
- Courtroom Procedures
- Written and verbal communication
- Client meetings
- Community Outreach
- Grant Writing
Accomplishments
Applied for and received funding from the Marshalltown, IA, Rotary Club for a dedicated space for children who have been victims of Domestic Violence/Sexual Abuse.
Taught a Senior Level class at MidAmerica University, while attending as a Senior. Class was entitled, "Outrageous Customer Service".
Timeline
Victim Witness Coordinator
Marshall County Attorney's Office
09.2021 - 03.2024
Patient Access Coordinator
UnityPoint Hospital
12.2020 - 09.2021
Executive Administrative Assistant
Emerson Automation Solutions
01.2019 - 09.2021
Bachelor of Arts - Management And Human Relations
MidAmerica Nazarene University