MICHELLE RENGIFO
MIAMI,FL
Summary
Master’s-level Global Affairs/Criminal Justice professional with an academic focus in International Crime & Justice and hands-on experience supporting victims, coordinating sensitive cases, and navigating complex legal environments. Skilled in case management, research, stakeholder communication, and handling confidential information with professionalism and good judgment. Brings a strong analytical foundation, cross-cultural perspective, and the ability to work effectively in demanding or high-pressure environments.
Known for being adaptable, dependable, resourceful, and problem-solving mindset, with a strong commitment to supporting individuals, organizations, and communities through thoughtful communication, effective problem-solving, and attention to detail.
Overview
3
3
Languages
1
1
Certification
6
6
years of professional experience
Work History
Victim Witness Coordinator
Miami Dade State Attorney's Office- 11th Circuit
Miami, FL
12.2023 - Current
- The Victim Witness Specialist position provides support to the Assistant State Attorneys in the traffic and misdemeanor divisions.
- Served as point of contact for victims and witnesses, providing guidance and support throughout the legal process.
- Assists individuals who are affected by crime and aids them in navigating the legal process.
- Working closely with victims and witnesses to ensure they understand their rights, navigate the criminal justice system, and access resources such as counseling and legal assistance.
- Facilitated communication among victims, witnesses, prosecutors, and law enforcement, coordinated court appearances, and advocated for victims' needs during legal proceedings.
- Coordinating the appearances of victims and witnesses for court hearings.
- Supported the Assistant State Attorneys in trial preparation.
- The goal is to empower and support individuals affected by crime, helping them to navigate the legal process with a clear understanding.
Test Administrator/Proctor
Pearson Vue Testing Centers
MIAMI, FL
08.2020 - 12.2023
- The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable, friendly environment.
- The proctor must comply with all testing procedures and strictly adhere to company policies using careful judgment.
- Follows testing procedures and adhered to company policies while exercising careful judgment.
- Checks in testing candidates, verifies identification, and explains exam process to ensure asmooth and secure testing experience.
- Ensures a fair testing environment by monitoring candidates throughout the exam process.
- Troubleshot technical issues with internal departments to maintain exam integrity and minimize disruptions.
Education
Master of Arts - Global Affairs
Florida International University
Miami04-2026
Bachelor of Science - Criminal Justice
Florida International University
Miami, FL05-2022
Associate of Arts - Criminal Justice
Miami Dade College
Miami, FL05-2020
Skills
- Organizational Skills
- Communication skills
- Case coordination
- Collaboration
- Teamwork
- Victim advocacy
- Time Management
- Microsoft Excel, Microsoft Word
- Victim Support
- Computer literacy
- Bilingual
- Analytical thinking
- Attention to detail
- Multitasking
- Active listening
- Leadership
- Reliability
Certification
- Pre-Law -Florida International University 2022
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
French
Elementary
Timeline
Victim Witness Coordinator
Miami Dade State Attorney's Office- 11th Circuit
12.2023 - Current
Test Administrator/Proctor
Pearson Vue Testing Centers
08.2020 - 12.2023
Master of Arts - Global Affairs
Florida International University
Bachelor of Science - Criminal Justice
Florida International University
Associate of Arts - Criminal Justice
Miami Dade College