Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MICHELLE RENGIFO

MIAMI,FL

Summary

A driven Global Affair's professional with hands-on experience in victim advocacy, victim/witness services, case coordination, liaison work.

With a Master’s degree in Global Affairs, specializing in International Crime & Justice, and experience within the public sector and justice system, my goal is to leverage my education and experience in a role where I can continue to make a meaningful contribution.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Victim Witness Coordinator

State Attorney's Office
Miami, FL
12.2023 - Current
  • The Victim Witness Specialist II position provides support to the Assistant State Attorneys in the traffic and misdemeanor divisions.
  • This position serves as a point of contact for victims and witnesses, as well as provide guidance and support.
  • As a Victim Witness Coordinator at the State Attorney's Office, the role involves providing support and assistance to individuals who have been victims of crime and are involved in legal proceedings.
  • Working closely with victims and witnesses to ensure they understand their rights, navigate the criminal justice system, and access resources such as counseling and legal assistance.
  • Responsibilities may include facilitating communication between victims, witnesses, prosecutors, and law enforcement, coordinating court appearances, and advocating for the needs of victims throughout the legal process.
  • Overall, the aim is to empower and support individuals affected by crime, helping them to navigate the legal process with a clear understanding.
  • Responsibilities:

-Coordinating the appearances of victims and witnesses for court hearings.

-Assisting the Assistant State Attorneys when preparing for trial.

-Performing phone contact with victims and witnesses

-Performing other related duties as assigned.

Test Administrator/Proctor

Pearson Vue Testing Centers
MIAMI, FL
08.2020 - 12.2023
  • The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. I have been able to amplify my skills with this position.
  • Must comply with all testing procedures and strictly adhere to company policies using careful judgment, decision-making, and exam delivery.
  • Comply with all testing procedures and strictly adhere to company policies using careful judgment.
  • Check-in testing candidates, verify identification and explain the exam process.
  • Proctor / invigilate candidates while testing.
  • Troubleshoot with internal departments to fix technical issues.

Education

Master of Arts - Global Affair's

Florida International University
Miami, FL
04-2026

Bachelor of Science - Criminal Justice

Florida International University
MIAMI, FL
05-2022

Certificate - Pre-Law

Florida International University
MIAMI, FL
05-2022

Associate of Arts - Criminal Justice

Miami Dade College
MIAMI, FL
05-2020

Skills

  • Organizational Skills
  • Communication skills
  • Time management
  • Microsoft Excel, Word
  • Conflict resolution
  • Problem solving
  • Attention to detail
  • Collaboration
  • Computer Literacy
  • Bilingual
  • Team Leader
  • Victim advocacy
  • Case documentation
  • Court coordination
  • Criminal procedures
  • Case management
  • Witness liaison

Certification

Pre-Law

Languages

English: Proficient

Spanish: Proficient

French: Beginner

Timeline

Victim Witness Coordinator

State Attorney's Office
12.2023 - Current

Test Administrator/Proctor

Pearson Vue Testing Centers
08.2020 - 12.2023

Master of Arts - Global Affair's

Florida International University

Bachelor of Science - Criminal Justice

Florida International University

Certificate - Pre-Law

Florida International University

Associate of Arts - Criminal Justice

Miami Dade College
MICHELLE RENGIFO