Edie Wood
Puyallup,WA
Summary
Patient-oriented Nurse with 25 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Case Management & Hospice specialties.
Overview
25
25
years of professional experience
Work History
RN Hospice Triage
Providence Hospice of Seattle
06.2022 - Current
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Utilization Review Specialist
Valley Medical Center
06.2020 - Current
- Responsible for conducting utilization review of patient records to ensure that the level of care rendered is medically necessary and appropriate
- The Specialist will also collaborate with the interdisciplinary team to develop a plan of care that is safe, cost-effective, and meets the patient’s needs
- Improved interdepartmental communication by collaborating with medical professionals, case managers, and social workers to develop comprehensive care plans.
- Demonstrated strong analytical skills by interpreting complex medical records and synthesizing relevant information for utilization review purposes.
- Supported the development of standardized policies and procedures for utilization review across multiple departments within the organization.
- Managed a high volume of cases efficiently by prioritizing tasks and maintaining strict deadlines for completion of reviews.
RN Manager, Case Management
Valley Medical Center
06.2020 - 10.2022
- Oversee the daily operation of the System Case Management and Social Services programs, ensuring accountability, effectiveness, efficiency, and compliance with regulatory and accreditation agencies
- Responsible for the administration and implementation of technical and Health System standardized processes as well as ensuring the implementation and governance of all Case Management Health System policies and procedures
- Primarily responsible for ensuring hospital has effective processes, policies, and procedures for ensuring patient care is integrated between payors and providers, thus resulting in cost-effective, quality care with a focus on utilization management
- This position standardizes processes where possible; ensures hospital level accountability, efficiency, and productivity; and institutes and maintains Case Management best practices
- Ensures up-to-date knowledge permeates Facility Case Management departments
- Also responsible for providing strategic direction and leadership for the clinical documentation and quality improvement function within each local care delivery market and throughout the System
- Accountable for leading the development and implementation of national standards for Clinical Documentation and Improvement Plan
- Provide direct support to Case Management Director
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
RN Care Manager/Triage RN
Virginia Mason Cardiology Clinic
- Clinical support for HCM and HF patients in clinic and via phone calls, including but not limited to assisting with symptom assessment & management, prescription requests, and procedure/visit scheduling
- Enter orders for patients in need of genetic testing
- Assist with appropriate interdisciplinary team needs, patient education, provider referrals for longitudinal care
- Pre-service assessment for potential HCM patients
- Other duties as requested by leadership team
CVICU/CCU RN
Good Samaritan Hospital
09.2019 - 01.2020
- Provide patient care for the Pulse Heart Institute
- Manage and provide direct patient care of patients with cardiac and stroke-neuro diagnoses as directed by physicians and unit driven protocols
Community Engagement Manager
Dispatch Health
12.2018 - 09.2019
- Support the growth and development of DH as a new start up in the Tacoma market through channel partner relationships, community relationships, and marketing tactics through business development, account management, marketing strategy, analytics, events and event planning, and product development
Clinical Liaison Supervisor
Providence Infusion and Pharmacy Services
11.2016 - 12.2018
- Clinical RN and Patient Educator
- Responsible for completing initial clinical assessment of patients and their families, admission and teaching for patient in the hospital in need of IV home infusion, ie Inotropes, Antibiotics, TPN
- Also responsible for building relationships with Acute Care facilities and community referral sources to assist with expanding PIPS services
Personal Health Partner
Tacoma General Hospital
12.2015 - 12.2018
- Fulfill care management role in the inpatient setting, including but not limited to the following: Complete early assessment of patients admitted to the inpatient units to ensure proper and timely dc planning; Care management of trauma patients including providing resources for post dc follow-up care, discharge planning and assisting patient and their family with patient transition back to their community; Assist patients and the health care system with obtaining appropriate authorization for procedures, post discharge placement, Durable Medical Equipment, post discharge procedures as needed for the continuum of care
- Coordinate care with the Outpatient Care Managers for specific patient populations as patient needs are identified
Travel, RN Care Manager
Maxim Healthcare Staffing
03.2015 - 12.2015
- Assisted Good Samaritan Hospital in a Care Manager role as the Case Management team transitioned to a new model of Personal Health Partner-Health Navigation
- Provide ongoing support and expertise through comprehensive assessment, planning, implementation and overall evaluation of individual patient needs in the ED and Inpatient units
- Manage the overall goal of enhancing the quality of patient outcomes and satisfaction and promoting continuity of care while integrating and coordinating utilization management and review with appropriate discharge planning
Field Nurse
Office of Worker’s Compensation
09.2013 - 09.2015
- Assist the injured employee and facilitate the employee’s return to work through the identification of the medical services needed, the arrangement for those services to be provided, to advocate for the employee’s medical needs through communication with all medical providers, and to educate the employee on the employee’s role in the recovery process
Case Manager/Utilization Review
Harrison Medical Center
09.2012 - 03.2015
- Provide ongoing support and expertise through comprehensive assessment, planning, implementation and overall evaluation of individual patient needs
- Manage the overall goal of enhancing the quality of patient outcomes and satisfaction and promoting continuity of care while integrating and coordinating utilization management and review with appropriate discharge planning
Care Manager
Saint Joseph Medical Center
08.2009 - 09.2012
- Provide ongoing support and expertise through comprehensive assessment, planning, implementation and overall evaluation of individual patient needs
- Manage the overall goal of enhancing the quality of patient outcomes and satisfaction and promoting continuity of care while integrating and coordinating utilization management and review with appropriate discharge planning
Critical Care Travel Nurse
Favorite Health Care Staffing
06.2008 - 08.2009
- Responsible for providing overall and direct care to patients in the Intensive Care Unit
- Experienced with management of critical care patient needs including, but not limited to: cardiac (pre and post surgical), respiratory distress/arrest, cardiogenic shock, multi-systems organ failure, trauma/neuro and CVA, on the ventilator, multiple IV medications, CRRT and ICP monitoring
Critical Care Staff Nurse
Littleton Adventist Hospital
08.2004 - 06.2008
- Responsible for providing overall and direct care to patients in the Intensive Care Unit
- Experienced with management of critical care patient needs including, but not limited to: cardiac (pre and post surgical), respiratory distress/arrest, cardiogenic shock, multi-systems organ failure, trauma/neuro and CVA, on the ventilator, multiple IV medications, CRRT and ICP monitoring
Travel Critical Care Nurse
Cross Country Staffing Agency
05.2001 - 07.2004
- Travel Nurse, took multiple contract assignments as a critical care RN, worked in various settings such as: CVICU, CCU, MICU, SICU, & Burn Unit
- Floated to other similar units such as Telemetry or PCU as directed by each hospital
- Example of a few hospital systems that I worked in were University of North Carolina, Ohio State University, and University of Wisconsin
Critical Care Staff Nurse
St Clare Hospital
05.2000 - 04.2001
- Provide critical nursing care to patients in the ICU, including but not limited patients on mechanical ventilation, on pressor support for the following diagnoses: MI, CVA, Respiratory Failure, & Multi-organ failure, Cardiogenic Shock
- Also was a SWAT & Resource RN for the hospital as needed
ICU Graduate RN
University of New Mexico Medical Center
01.2000 - 04.2000
- Worked as a Graduate RN in the Critical Care Unit
- Finished a 3-month preceptorship then because of family emergency moved to Washington State
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
Education
Masters of Science - Nursing
Capella University
Associates Degree - Nursing
New Mexico State University
Skills
- Basic life support
- Clinical judgment
- Compassion and empathy
- Discharge planning
- Quality improvement
- Strong clinical judgment
- Precepting
- Staff supervision
- Nursing staff leadership
- Licensed RN
- Case management
- Hospice care
- Palliative care awareness
Timeline
RN Hospice Triage
Providence Hospice of Seattle
06.2022 - Current
Utilization Review Specialist
Valley Medical Center
06.2020 - Current
RN Manager, Case Management
Valley Medical Center
06.2020 - 10.2022
CVICU/CCU RN
Good Samaritan Hospital
09.2019 - 01.2020
Community Engagement Manager
Dispatch Health
12.2018 - 09.2019
Clinical Liaison Supervisor
Providence Infusion and Pharmacy Services
11.2016 - 12.2018
Personal Health Partner
Tacoma General Hospital
12.2015 - 12.2018
Travel, RN Care Manager
Maxim Healthcare Staffing
03.2015 - 12.2015
Field Nurse
Office of Worker’s Compensation
09.2013 - 09.2015
Case Manager/Utilization Review
Harrison Medical Center
09.2012 - 03.2015
Care Manager
Saint Joseph Medical Center
08.2009 - 09.2012
Critical Care Travel Nurse
Favorite Health Care Staffing
06.2008 - 08.2009
Critical Care Staff Nurse
Littleton Adventist Hospital
08.2004 - 06.2008
Travel Critical Care Nurse
Cross Country Staffing Agency
05.2001 - 07.2004
Critical Care Staff Nurse
St Clare Hospital
05.2000 - 04.2001
ICU Graduate RN
University of New Mexico Medical Center
01.2000 - 04.2000
RN Care Manager/Triage RN
Virginia Mason Cardiology Clinic
Associates Degree - Nursing
New Mexico State University
Masters of Science - Nursing
Capella University
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