Edilberto (Edi) Fumero

• Led the execution of BlackRock’s 5-Year HR Digital Transformation Roadmap (2021–2026)

• Oversaw a $10MM HR technology portfolio, including vendor strategy, contract negotiations, and cost optimization

• Led a team of 30 solution architects, achieving sustained “Voice of Employee” scores of 90% (+10 points above company average)
• Drove large-scale digitalization and automation initiatives across multiple platforms:
– Workday: Skills Cloud and Talent Marketplace, 5 Extend applications, EMEA Time Tracking rollout, EMEA Benefits implementation, Adaptive Planning, end-to-end Security Roles review, NYC Fair Chance Act compliance in Job Requisitions, Workday Assistant, and MS Teams integration
– ServiceNow: Global Employee Portal implementation
– Other Systems: Integrated Oleeo (Campus ATS) with Workday, implemented PECI integrations with EY and Dayforce, and deployed tools such as Payscale, Beamery, and Rooster (Interview Scheduling)
• Directed HR tech efforts for 3 enterprise acquisitions within 18 months, including system alignment, data migration, and stakeholder coordination

• Developed and implemented an HR Tech Governance Process covering intake, capacity assessment, prioritization, configuration, testing, and change management

•  Implemented a structured Release Management Process using Agile methodology and Azure DevOps, directing planning and support operations that enabled the team to deliver 10+ monthly enhancements and resolve 350+ monthly employee inquiries

• Collaborated with HR Risk & Compliance and InfoSec teams to support audits and security reviews

• Leading the implementation of a GenAI chatbot ('AskHR') scheduled for company-wide deployment in June 2025
• Implemented five vendor-based AI use cases/tools: Coaching AI, Candidate Matching, Compensation Market Data, AI support for Case Management, and AI Course Authoring
• Manage HR’s AI communication strategy and Governance Process

• Led a team of 95 Workday developers, Business Analysts and UAT testers responsible for Workday UAT Testing, Report Configuration, Data Quality Program, Operation of HR Legacy systems and product ownership for Citi’s HR Data Warehouse.
• Defined Technology Roadmap for adoption of new enterprise technologies such Udemy, Degreed, DocuSign, WalkMe, Onboarder, and others to complement Workday and ServiceNow
• Voting member of the ServiceNow and Workday monthly release management process
• Configured +250 custom Workday Reports a year
• Applied 1,200 of testing hours a month in Workday UAT testing
• Identified and corrected +120 data quality gaps in Workday and other systems

• Led a Project Management Office with +20 Lean Six Sigma certified PMs
• Led Global Payroll Vendor multi-year Optimization Strategy (Vendor selection and onboarding)
• Led the definition and execution of 3 years Digitalization and Automation agenda worth $21mm in savings including: a) Automation of Payroll Reconciliation for 25 countries using Xceptor, b) Automation of +200 Workday reports using Python, c) Automation of Interview Scheduling using several tools.
• Migrated ~20 countries a year from in-house payroll operations to best-in-class payroll vendors

• Managed HR Shared Services Budget (1,150 employees, +$70mm) including: variance analysis, workforce management, productivity tracking, productivity scenarios and business cases.
• Led multi-year Location Strategy to migrate operations from 55 countries to 4 designated Hubs.
• Defined strategy to centralize or outsource 150 positions in 2 years
• Maintained single digit attrition and +85% scores on Voice of Employee survey for HRSS globally

• Member of executive team responsible for Workday Implementation in 18 months with minimum disruption to BAU operations or impact to employees. Stats: 240 integrations including 40 studio ones, 9k allowance plans, 30 Security Roles, 6K Job Codes, 210K employees. Modules: Recruitment & Onboarding, Core HR, Talent & Performance, Time & Absence, NAM and UK payroll.

• Led team of 70 business analysts and programmers who provided Production Support to +15 HR platforms
• Managed Change Release process as well as SIT / UAT testing ~800 enhancement items a month
• Controlled ~35K Integrations (inbound or outbound feeds) a month with less than 1% error rate

• Led team of 200 talented business analysts responsible for Production Support to Latin America General Ledgers as well as Global Financial and Management Reporting Systems
• Migrated legacy LATAM General Ledgers to Citi’s in-house developed global GL
• Migrated operations from NAM, Mexico and Brazil to Costa Rica Service Center
• Delivered 12% YoY savings during 4 years

• Managed monthly and annual P/L forecast process, responsible for Key productivity metrics, reviewed and approved capital expenditures, performed ROI assessment for new products

• Support of Profit Forecasters, Brand Managers and Plant Managers for Gillette, Swiffer, Tide and other Laundry Care brands.
• Lead the month-end close for all manufacturing sites in the Americas.
• Worked as a liaison between external auditors and all accounting rows of P&G in Costa Rica.