Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Edilberto Miranda

Kutztown,PA

Summary

Reliable sales associate with track record in effective teamwork. Skilled in customer & team engagement, collaboration, and adapting to a changing work environment. Skilled in maintaining composure while working under high-pressure work conditions to achieve team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

PFS (Pick From Store) Sales Associate

Giant Food Stores
Whitehall, PA
11.2021 - 06.2022
  • Engaged customers in product knowledge to facilitate informed purchasing decisions.
  • Stayed up-to-date on current promotions and product offerings to effectively inform customers of deals and special offers.
  • Built relationships with customers to encourage repeat business.
  • Collaborated with team members to maintain high-volume orders.

Produce Sales Associate

Giant Food Stores
Kutztown, PA
06.2022 - Current
  • Operated point-of-sale systems efficiently during high-volume transactions.
  • Adapted quickly to changing sales promotions and product placements.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Contributed to achieving store goals by actively promoting loyalty programs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Whitehall High School
Whitehall, PA
06-2022

Bachelor of Science - Pre-Med

Kutztown University of Pennsylvania
Kutztown, PA
12-2026

Skills

  • National & State EMT Certification
  • CPR/BLS Certification
  • Customer service
  • Attention to detail
  • Problem-solving abilities
  • Adaptability and flexibility
  • Verbal and written communication
  • Food safety compliance
  • Dependability
  • Workplace safety
  • Teamwork and collaboration
  • Opening and closing duties

Certification

  • Pennsylvania Department of Health - Certified Emergency Medical Technician - Obtained 09/30/2025, Expires 09/30/2028
  • NREMT - Registered Emergency Medical Technician - Obtained 09/23/2025, Expires March 31, 2028
  • American Heart Association - CPR/BLS Certified - Obtained 05/2025, Expires 05/2027

Timeline

Produce Sales Associate

Giant Food Stores
06.2022 - Current

PFS (Pick From Store) Sales Associate

Giant Food Stores
11.2021 - 06.2022

High School Diploma -

Whitehall High School

Bachelor of Science - Pre-Med

Kutztown University of Pennsylvania