Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Edilia Naranjo

Modesto,CA

Summary

Dedicated and customer-focused professional with experience in quality control, customer service, sales, and office management. Strong interpersonal skills, attention to detail, and ability to work in fast-paced environments. Reliable and driven to achieve consistent, high-quality results. Seeking a role where I can leverage my experience to contribute to a dynamic team.


Overview

23
23
years of professional experience
1
1
Certification

Work History

Quality Control Technician

Diamond Pet Foods
05.2018 - 01.2025
  • Maintained quality documentation and records for conformance with relevant standards.
  • Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
  • Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.

Quality Assurance Inspector

Hedy Holmes Staffing
02.2018 - 05.2018
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Communicated with production team members about quality issues.
  • Used calipers and micrometer measuring instruments.
  • Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.

Quality Control Lead

Select Harvest Usa
03.2016 - 11.2017
  • Collaborated with production teams to address and resolve identified issues, reducing overall rejection rates.
  • Championed continuous improvement initiatives aimed at optimizing efficiency within the quality control department.
  • Implemented robust traceability systems for raw materials used throughout the manufacturing process, enhancing overall transparency around product origins and contributing to improved quality assurance measures.
  • Enhanced testing procedures for more accurate results, leading to fewer defects in final products.

Machine Operator

Hedy Holmes Staffing Services
10.2015 - 01.2016
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

Quality Control

Harris Woolf Almonds
10.2011 - 12.2011
  • Inspected products to ensure quality standards were met
  • Maintained accurate records and reported inconsistencies
  • Worked efficiently in a fast-paced production environment

Sales Associate

Party Connection
03.2003 - 04.2006
  • Provided excellent customer service and product recommendations
  • Assisted in inventory management and store organization
  • Processed transactions and maintained accurate sales records

Customer Service Associate

Arco Gas Station
03.2002 - 06.2003
  • Assisted customers with transactions and inquiries
  • Maintained cleanliness and organization in the store
  • Handled cash registers and ensured accurate payments

Education

Diploma - Medical Office Specialist

Kaplan College

Cert. - General Business Occupations

Central Valley Opportunity Center

Skills

  • Customer Assistance & Issue Resolution
  • Complaint Handling & Conflict Resolution
  • Sales & Upselling Techniques
  • Team Collaboration & Support
  • Professional Phone & In-Person Communication
  • Customer Service & Communication
  • Administrative & Management
  • Office Operations & Organization
  • Record Keeping & Documentation
  • Scheduling & Appointment Management
  • Vendor & Supplier Coordination
  • Employee Supervision & Training
  • Technical & Industry-Specific Skills
  • Quality Control & Inspection
  • Inventory Management
  • Product Handling & Packaging
  • Point of Sale (POS) Operation
  • Merchandising & Sales
  • Cash Handling & Reconciliation
  • Product inspection
  • Visual inspection
  • Equipment calibration
  • Inspections and reviews

Certification

  • Certified Reliability Engineer(CRE)-American society For quality(ASQ).
  • Hazard Analysis Critical Control Point (HACCP) Certification – International HACCP Alliance.
  • Food Safety Modernization Act Compliance Certificate – FSPCA or similar body.
  • Registered Quality Assurance Professional in Good Laboratory Practice (RQAP-GLP) - Society of Quality Assurance.
  • Current Good Manufacturing Practices Certificate – FDA-recognized provider.
  • Good clinical Practice(GCP)-National Institutes Of Health(NIH).
  • Certified Quality Auditor (CQA) - American Society for Quality (ASQ).

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Quality Control Technician

Diamond Pet Foods
05.2018 - 01.2025

Quality Assurance Inspector

Hedy Holmes Staffing
02.2018 - 05.2018

Quality Control Lead

Select Harvest Usa
03.2016 - 11.2017

Machine Operator

Hedy Holmes Staffing Services
10.2015 - 01.2016

Quality Control

Harris Woolf Almonds
10.2011 - 12.2011

Sales Associate

Party Connection
03.2003 - 04.2006

Customer Service Associate

Arco Gas Station
03.2002 - 06.2003

Cert. - General Business Occupations

Central Valley Opportunity Center

Diploma - Medical Office Specialist

Kaplan College

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Edilia Naranjo