Edilson Diaz
BROOKLYN,New York
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Security Officer
GDI Services
01.2023 - Current
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Monitored CCTV cameras and alarm systems for security breaches.
Sales Associate
WOOPS!
04.2019 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed inventory levels effectively, minimizing stockouts and overages.
Education
Associate of Science - Criminal Justice
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2019
Skills
- Security Guard License
- CCTV Surveillance
- Patrol operations
- Fluent in Spanish
- Security Protocols
- Relationship Building
- Verbal/written communication
- Upselling
- Inventory Control
- Excel proficiency
- Data Entry
Timeline
Security Officer
GDI Services
01.2023 - Current
Sales Associate
WOOPS!
04.2019 - 11.2023
Associate of Science - Criminal Justice
Kingsborough Community College of The City University of New York
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