Edin Suvic
Urbandale,IA
Summary
Dynamic Barista with proven expertise in espresso machine operation and exceptional hospitality skills, honed at Hyper. Excelled in enhancing customer satisfaction and loyalty through attentive service and a flair for drink customization. Adept at maintaining pristine environments, showcasing a blend of attention to detail and a positive, professional demeanor.
Overview
1
1
year of professional experience
Work History
Barista
Hyper
Urbandale, IA
11.2023 - 08.2024
- Addressed and resolved customer concerns to maintain brand loyalty.
- Supported highest standards of conduct and service to support company reputation.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Education
Some College (No Degree) - Finance
Iowa State University
Ames, IASkills
- Opening and closing duties
- Espresso machine operation
- Team player
- Adaptive and creative
- Ordering procedures
- Positive and professional
- Hospitality and accommodation
- Drink customization
- Order taking
- Basic math
- Cleanliness
- Decision-making
- Excellent memory
- Attention to detail
Affiliations
- Stocks
- Day Trading
- Sports
Accomplishments
- Academic all-conference for football and soccer two years in a row.
References
References available upon request.
Timeline
Barista
Hyper
11.2023 - 08.2024
Some College (No Degree) - Finance
Iowa State University
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