Edina Avdic
Seattle,WA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
TJX Companies
Shoreline, WA
08.2021 - Current
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Inspected purchased items for defects before handing them over to customers.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
Associate of Arts - Psychology
North Seattle Community College
Seattle, WA06-2033
Bachelor of Arts - Psychology
University of Washington
Bothell, WA12-2025
Skills
- Customer Service
- Stocking and Receiving
- Transaction Processing
- Returns and exchanges
- Customer Engagement
- Stock replenishment
- Teamwork and Collaboration
- Retail Sales
- Merchandise Display
- Problem-Solving
- Flexible Schedule
- Customer Assistance
Languages
English
Native/ Bilingual
Croatian
Native/ Bilingual
Timeline
Retail Sales Associate
TJX Companies
08.2021 - Current
Associate of Arts - Psychology
North Seattle Community College
Bachelor of Arts - Psychology
University of Washington
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