Edina Lopes
Brockton,MA
Summary
Diligent Data Entry Clerk supports office operations by entering and updating information into company database. Edits files, scam documents and updates costumers of the progress. Provide additional assistance by supporting company teams and delivering a strong costumer service.
Overview
4
4
years of professional experience
Work History
Food Safety Quality Tech II
Blount Fine Foods
Fall River, MA
05.2024 - Current
- Led development, training and maintenance of plant quality and food safety programs.
- Facilitated communication between various departments regarding food safety matters, creating an environment conducive to collaboration and problemsolving.
- Reduced risk of foodborne illnesses through diligent monitoring and enforcement of proper sanitation practices.
- Ensured compliance with local, state, and federal regulations by conducting regular inspections and audits.
- Assists in the effective completion of tasks and documentation of FSQ responsibilities.
- Operate, maintain and calibrate laboratory instruments as required.
- Inspect finished product for food safety hazards including foreign.
Costumer Service Specialist
Concord Foods
Brockton, MA
10.2022 - 02.2023
- Provide information about the company’s product and services
- Schedule appointments for pickups and shipping
- Creates and maintains service reports
- Assist Customers in placing orders, fulfilling refunds and handling exchanges
- Update and cancel customer accounts by customer request
- Completes supporting paperwork and data entry as required
Shift manager
Mc Donald’s
Brockton, MA
07.2022 - 12.2022
- Properly resolving problems and troubleshooting issues as they rise without the direction of management
- Managing multiples staff members
Data Entry/ Supervisor
Southeast Unloading
Dallas, TX
10.2021 - 04.2022
- Schedule and interview new associates
- Communicate with costumers and maintaining services
- Accurately captures customer information
- Unload and breakdown loads
- Daily summary
- Supervisor
- Data entry
Data Entry
Blount Fine Foods
Fall River, MA
02.2021 - 06.2021
- Data entry
Palletizer
Blount Fine Foods
Fall River, MA
12.2020 - 02.2021
- Sort and organize pallets
Chiller Operator
Blount Fine Foods
Fall River, MA
10.2020 - 12.2020
- Operated multiples chillers
- Ensure product are up to SOP’s
Packer
Blount Fine Foods
09.2020 - 10.2020
- Packed products in cases
Education
Associate of science -
Brockton High School
Brockton, MaSkills
- Data entry
- Communication
- Negotiation
- High drive
- Adaptable
- Flexible
- Multitasking
- Bi-lingual
Timeline
Food Safety Quality Tech II
Blount Fine Foods
05.2024 - Current
Costumer Service Specialist
Concord Foods
10.2022 - 02.2023
Shift manager
Mc Donald’s
07.2022 - 12.2022
Data Entry/ Supervisor
Southeast Unloading
10.2021 - 04.2022
Data Entry
Blount Fine Foods
02.2021 - 06.2021
Palletizer
Blount Fine Foods
12.2020 - 02.2021
Chiller Operator
Blount Fine Foods
10.2020 - 12.2020
Packer
Blount Fine Foods
09.2020 - 10.2020
Associate of science -
Brockton High School