Edison Early
Monroe Township,NJ
Summary
Adept Shift Leader with a proven track record at Dunkin, where I excelled in team leadership and POS system operation. Demonstrated ability to resolve conflicts, ensuring customer satisfaction and compliance with safety protocols. Skilled in cash handling and fostering a positive work environment.
Overview
2
2
years of professional experience
Work History
Shift Leader
Dunkin
Marlboro, NJ
04.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Ensured compliance with all legal and company policies, minimizing risks of fines or sanctions.
Education
High School Diploma -
Monroe Township High School
Monroe Nj06.2022
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Customer service focus
- Flexible Schedule
- Conflict Resolution
- POS System Operation
- Safety processes and procedures
Timeline
Shift Leader
Dunkin
04.2022 - Current
High School Diploma -
Monroe Township High School