Edison Quintero
Instacart
Beaverton,OR
2
Languages
10
years of professional experience
Dynamic personal shopper with over six years of experience in customer service and team collaboration. Recognized for exceptional attention to detail and the ability to meet tight deadlines while maintaining service quality.
Work History
Delivery Driver
6 Years 9 Months- Answered customer inquiries and resolved concerns promptly with professionalism, enhancing overall customer satisfaction.
- Efficiently identified and fulfilled customer orders to guarantee accuracy and freshness.
- Delivered groceries efficiently within designated time windows to ensure customer satisfaction.
- Maintained accurate records of deliveries, addressing discrepancies promptly to uphold service quality.
- Communicated effectively with customers regarding order status and delivery updates, enhancing customer experience.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Cashier Team Lead
1 Year 10 Months- Supervised daily operations, ensuring efficient cash handling and customer service standards.
- Trained and developed new cashiers, enhancing team performance and service delivery.
- Implemented process improvements to streamline checkout procedures, reducing wait times for guests.
- Maintained accurate cash register balances through diligent monitoring and reporting practices.
- Resolved customer inquiries and issues effectively, fostering positive guest experiences at Epcot Center.
Cast Member
1 Year 9 Months- Delivered exceptional guest service by engaging visitors and enhancing their experience.
- Assisted in maintaining park cleanliness and safety standards to ensure visitor satisfaction.
- Collaborated with team members to manage ride operations and maintain efficient wait times.
- Trained new cast members on operational procedures and customer service best practices.
Education
Bachelor of Business Administration
Skills
Positive attitude
Customer service
Teamwork and collaboration
Attention to detail
Time management
Dependable and reliable
Punctual and reliable
Problem-solving
Time management skills
Safe driving record
Stocking and inventory
Quality assurance
Timeline
Delivery Driver
Instacart
01.2020 - CurrentRead More
Cashier Team Lead
Creation Shop, Epcot Center Disney
03.2018 - 01.2020Read More
Cast Member
EPCOT Center Disney World
06.2016 - 03.2018Read More
Zulia University
Bachelor of Business Administration
Read More
Languages
English
Full Professional
Spanish
Native or Bilingual