Edita Bajrami
Staten Island
Summary
Dedicated professional with 7+ years in customer service and patient support. Skilled in fostering a welcoming environment, assessing patient needs, and ensuring efficient operations through technology and accurate inventory management. Eager to contribute expertise in a Receptionist/Patient Representative role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Materials Management - Inventory Clerk
Staten Island University Hospital
Staten Island
04.2024 - Current
- Maintained and optimized inventory levels across multiple floors to ensure continuous access to essential medical supplies.
- Utilized PeopleSoft for procurement workflows, generating purchase orders and coordinating with vendors for specialized equipment.
- Performed daily audits of stock levels using barcode scanning technology to execute automated replenishment based on established par levels.
- Acted as primary contact for vendors, facilitating special orders and resolving shipment discrepancies for timely delivery.
- Maintained accurate digital records of orders and deliveries, ensuring compliance with departmental budgets and inventory accuracy.
- Inspected quality of consumable sterile materials to verify compliance with expiration dates.
Ancillary Support Associate
Staten Island University Hospital
Staten Island
01.2019 - 04.2024
- Cultivated welcoming atmosphere by facilitating patient greetings upon entry.
- Conducted information screening and insurance verification for seamless patient flow.
- Identified purpose of visits, guiding patients to designated areas promptly.
- Provided detailed information about services, department locations, and staff to assist patient navigation.
- Analyzed inquiries from patients or public to provide accurate answers swiftly.
- Utilized technology to transmit documents and essential information to patients efficiently.
- Managed telephone switchboard by screening calls, delivering information, and ensuring accurate message recording.
- Processed payments while maintaining meticulous records of service receipts.
Education
High School Diploma -
SUSAN E. WAGNER HIGH SCHOOL
Staten Island, NY06-2017
Skills
- Inventory auditing
- Materials procurement
- PO creation
- Supply requirements
- Barcode Scanning/RFID Technology
- Oracle PeopleSoft
- Windows OS Proficiency
- Microsoft Office
- Effective communication
- Customer service
- Work ethic
Certification
High School Diploma
References
References available upon request
Languages
Albanian
Native/ Bilingual
Timeline
Materials Management - Inventory Clerk
Staten Island University Hospital
04.2024 - Current
Ancillary Support Associate
Staten Island University Hospital
01.2019 - 04.2024
High School Diploma -
SUSAN E. WAGNER HIGH SCHOOL