EDITH CANALES

Pizza My Heart, Inc.

10.2023 - Current

Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
Warmly welcomed customers upon approaching counter and placing orders.
Provided expert product knowledge to assist customers in making informed decisions about their purchases.
Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
Operated register efficiently, reducing wait times and improving customer experience.
Professionally answered telephones and responded to customer inquiries.
Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
Recommended products that met customer needs, emphasizing quality and usefulness.
Collaborated with team members to streamline processes and enhance overall efficiency.
Maintained stock and replenished workstation products.
Performed arithmetic functions handling cash, close checks and balance register.
Recommended additional items to customers before completing orders and advising patrons of monetary totals.
Managed cash transactions for accurate accounting and minimized discrepancies.
Stayed up-to-date on current promotions and specials, effectively communicating them to customers for increased sales.

Overview