EDITH CANALES
Campbell,CA
Overview
1
1
year of professional experience
Work History
Counter
Pizza My Heart, Inc.
Los Gatos, CA
10.2023 - Current
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
- Operated register efficiently, reducing wait times and improving customer experience.
- Professionally answered telephones and responded to customer inquiries.
- Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
- Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
- Recommended products that met customer needs, emphasizing quality and usefulness.
- Collaborated with team members to streamline processes and enhance overall efficiency.
- Maintained stock and replenished workstation products.
- Performed arithmetic functions handling cash, close checks and balance register.
- Recommended additional items to customers before completing orders and advising patrons of monetary totals.
- Managed cash transactions for accurate accounting and minimized discrepancies.
- Stayed up-to-date on current promotions and specials, effectively communicating them to customers for increased sales.
Education
ASSOCIATES DEGREE - Elementary Education
West Valley College
Saratoga, CA06.2026
Skills
CASH REGISTER
ORGINIZATIONAL SKILLS
CUSTOMER SERVICE
PROBLEM SOLVING
TIME MANAGEMENT
CLEANIG
ENGLISH
SPANISH
CASH HANDLING
FAST ADAPTING/LEARNING
Timeline
Counter
Pizza My Heart, Inc.
10.2023 - Current
ASSOCIATES DEGREE - Elementary Education
West Valley College