Edith Delgadillo
Pomona,CA
Summary
Versatile and dependable professional with 14+ years of experience across marketing, administration, and orthodontics. Known for managing operations, improving workflows, and driving client engagement. Brings a unique combination of clinical knowledge, business insight, and marketing support to fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Marketing Specialist
New Mom School
12.2024 - Current
- Led independent marketing initiatives, including planning and targeted local outreach to attract new clients.
- Increased program inquiries through focused promotions and consistent lead follow-up via email and text.
- Supported brand growth and visibility by promoting services within the local community and attending events.
- Built strong community relationships that encouraged referrals and word-of-mouth exposure.
- Scheduled outreach communications and follow-ups to maintain contact with leads and prospects.
- Promoted the business at local events to expand reach and generate interest in services.
- Designed and assembled branded giveaway bags for events to reinforce brand identity and enhance professionalism.
Office Manager / Marketing Specialist / Orthodontic Assistant
Sauter Orthodontics
02.2011 - 04.2023
- Managed daily office operations including scheduling, inventory, and administrative workflow.
- Created and distributed marketing materials to increase patient engagement and attract new clients.
- Provided full orthodontic chair side assistance including adjustments, arch wire change, bracket placing and removal.
- Took orthodontic records including x-rays, photos, and impressions.
- Handled high-volume patient flow (20-30 per day) as the sole assistant in the office.
- Oversaw both front and back office duties and acted as the primary point of contact for vendors.
- Built efficient systems to maintain order, improve communication, and support growth.
Orthodontic Assistant/Marketing Specialist
Apex Orthodontics
10.2018 - 04.2021
- Assisted with bonding, adjustments, and retainer checks.
- Took diagnostic records including x-rays, intraoral photos, and impressions.
- Provided chairside support during all orthodontic procedures.
- Maintained sterilization protocols and ensured exam rooms were prepped and stocked.
- Prepared and implemented marketing plans to support growth.
- Developed and maintained accurate records of collections activity using Google Sheets to ensure compliance and improve tracking efficiency.
- Processed payments and applied to customer balances.
- Scheduled patient visits, managed insurance claims, and followed up on unpaid balances.
Orthodontic Assistant / Ortho Technician
Dr. Lili & Associates
06.2013 - 12.2017
- Provided clinical support with arch wire change, bracket placement and removal, banding
- Fabricated essix retainers, Expanders, TPAs, Bite Plate and other orthodontic appliances.
- Educated patients on appliance care and post-treatment hygiene.
- Maintained strict sterilization standards and prepared instruments and trays.
- Supported treatment efficiency during high-volume patient days.
Education
Dental Assisting
UEI College
Riverside, CA01.2011
Skills
- Customer service
- Problem-solving
- Account reconciliation
- Scheduling coordination
- Attention to detail
- Strong work ethic
- Multitasking
- Relationship building
Certification
Orthodontic Assistant Permit
LANGUAGES
Spanish Fluent
Timeline
Marketing Specialist
New Mom School
12.2024 - Current
Orthodontic Assistant/Marketing Specialist
Apex Orthodontics
10.2018 - 04.2021
Orthodontic Assistant / Ortho Technician
Dr. Lili & Associates
06.2013 - 12.2017
Office Manager / Marketing Specialist / Orthodontic Assistant
Sauter Orthodontics
02.2011 - 04.2023
Dental Assisting
UEI College
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