Edith Dominguez
El Paso,USA
Summary
Ensures safety and smooth traffic flow during school hours, benefiting both students and drivers. Demonstrates effective communication and quick decision-making skills.
Overview
21
21
years of professional experience
Work History
Duty Aid-Crossing Guard
YISD
04.2024 - Current
- Monitored pedestrian traffic to ensure safe crossings for children during school hours
- Coordinated with local law enforcement to enhance community safety initiatives
- Educated students on traffic rules and safe crossing practices
- Assisted in developing safety protocols to improve workflow efficiency
- Collaborated with school officials to address safety concerns and enhance student awareness
Medical Insurance Verification Specialist
HGS
12.2018 - 07.2019
- Customers service
- Assisted employers with medical insurance questions.
- Provided detailed insurance policy qualifications for certain medical procedure.
Secretary/Title Clerk
Star Motors
10.2016 - 07.2018
- Secretary needs such as filing documents of customer information and vehicles sold.
- Setting appointments for car showings.
- Managing office supply inventory.
- Title clerk ran vehicle titles, vehicle inventory, website monitor and inventory sales.
Caretaker
Self-employed
12.2010 - 07.2016
- Transport to appointments and assist elderly with needs.
- Caretaker for children ages 1-5 during afternoons.
Technical Support Representative III
DISH Network, EchoStar Hayward Napa & Solano county
12.2009 - 09.2010
- Troubleshoot with customers over the phone.
- Guide them step by step to fix their Tv issues.
- Assist with installation and wiring.
Customer Service Representative
DISH Network, EchoStar Hayward Napa & Solano county
05.2005 - 12.2009
- Assist customers by phone with programming, billing and payment questions.
- Activate new customers.
- De escalate calls and win back customers to avoid them cancelling.
- Relay calls for hearing impaired.
Education
Bachelor Degree - Education, ESL Education
The University of Texas at El Paso
El Paso, TX11.2025
Associate's degree - Education
El Paso Community College
El Paso, TX12.2005
Skills
- Software Troubleshooting
- Insurance Verification
- Senior Care
- Technical Support
- Customer service (10 years)
- Teaching
Languages
Spanish - Fluent
English - Fluent
Timeline
Duty Aid-Crossing Guard
YISD
04.2024 - Current
Medical Insurance Verification Specialist
HGS
12.2018 - 07.2019
Secretary/Title Clerk
Star Motors
10.2016 - 07.2018
Caretaker
Self-employed
12.2010 - 07.2016
Technical Support Representative III
DISH Network, EchoStar Hayward Napa & Solano county
12.2009 - 09.2010
Customer Service Representative
DISH Network, EchoStar Hayward Napa & Solano county
05.2005 - 12.2009
Associate's degree - Education
El Paso Community College
Bachelor Degree - Education, ESL Education
The University of Texas at El Paso