Edith Erwin
Lisbon
Summary
Dynamic professional with a strong background as a CBP Officer at US Customs and Border Protection, skilled in surveillance techniques and report writing. Proven ability to maintain compliance and foster teamwork, demonstrating integrity and adaptability in high-pressure environments. Committed to enhancing operational efficiency and ensuring safety through effective technology utilization.
Overview
28
28
years of professional experience
Work History
CBP Officer
US Customs and Border Protection
01.2004 - 02.2020
- Learned and applied security protocols to ensure safe border operations.
- Assisted in processing travelers and cargo through inspection points.
- Utilized technology systems for tracking and managing inspections effectively.
- Collaborated with team members to maintain compliance with federal regulations.
- Created reports, use of computers maintaining of use of files
Machine Operator
ACCO
09.2002 - 12.2004
- Operated machinery to ensure efficient production line performance.
- Monitored equipment for optimal functionality and safety compliance.
- Conducted routine maintenance to minimize downtime and enhance productivity.
- Trained new operators on machinery usage and safety protocols.
Collection Agent
Contact USA
01.1998 - 01.1999
- Managed collections process to ensure timely recovery of outstanding debts.
- Negotiated payment arrangements with clients, fostering positive relationships and compliance.
- Utilized collection software to track payments and maintain accurate account records.
- Analyzed delinquent accounts to develop targeted strategies for debt recovery.
Hospital Corpsman Third Class
US Navy
07.1992 - 07.1997
- Administered patient care and assisted medical staff in acute and non-acute settings.
- Monitored vital signs, documenting changes to ensure accurate patient assessments.
- Collaborated with healthcare teams to develop and implement care plans for diverse populations.
- Trained junior corpsmen in clinical procedures and emergency response protocols.
Education
Administration of Justice
Tidewater Community College
Norfolk, VA09-2002
Skills
- Integrity and honesty
- Physical fitness
- Surveillance techniques
- Language skills
- Maintaining confidentiality
- Task delegation
- Biometric systems expertise
- Reliability
- Adaptability and flexibility
- Self motivation
- Professionalism
- Adaptability
- Computer proficiency
- Report writing
Affiliations
- American Legion
Timeline
CBP Officer
US Customs and Border Protection
01.2004 - 02.2020
Machine Operator
ACCO
09.2002 - 12.2004
Collection Agent
Contact USA
01.1998 - 01.1999
Hospital Corpsman Third Class
US Navy
07.1992 - 07.1997
Administration of Justice
Tidewater Community College
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