Edith Espinoza-Vega
Reno
Summary
Dynamic Sales Associate with proven success at Rancher's Feed and Supply, excelling in exceptional customer service and cash register operations. Skilled in building rapport, I increased sales revenue by effectively assessing customer needs and providing tailored solutions. Reliable and punctual, I thrive in fast-paced environments, ensuring customer satisfaction and loyalty.
I have helped rescue horses from less than ideal situations, getting them the care and help that they needed for a brighter future in a better home or environment. I have a rescue dog of my own that came from an abusive environment requiring rehabilitation in order for him to thrive in this life.
Overview
1
1
year of professional experience
Work History
Sales Associate
Rancher's Feed and Supply
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
GED -
RISE Academy
Reno, NV06-2024
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Customer needs assessment
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Rancher's Feed and Supply
06.2024 - Current
GED -
RISE Academy
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