Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edith kreyer

College Grove,TN

Summary

Highly experienced, bilingual, organized and detail-oriented dental assistant versed in instructing patients on proper dental hygiene techniques to maintain optimal oral health. Skilled in direct patient care four-handed chair side dentistry,  routine laboratory tasks, creating and updating patient records  Dental Hygienist skilled in placing pits and fissure sealants, scaling and polishing teeth and administering fluoride treatments. Experienced with patients of all ages.

Overview

26
26
years of professional experience

Work History

Specialties Dental Assistant

Smile Brands Inc.
Nashville, TN
04.2024 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for Number procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
  • Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
  • Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
  • Prepared treatment areas for patient care, ensuring sterile and organized environment.
  • Implemented waste reduction initiatives in clinic, promoting environmental sustainability.
  • Facilitated patient education on oral hygiene practices, contributing to improved dental health.
  • Streamlined digital x-ray processing, reducing wait time for diagnosis and treatment planning.
  • Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
  • Improved dental procedure outcomes with accurate preparation of filling and crown materials.
  • Enhanced patient rapport by consistently delivering compassionate and professional care.
  • Improved patient care with meticulous attention to instrument sterilization and preparation.
  • Increased office efficiency by maintaining patient records with up-to-date information.
  • Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
  • Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
  • Supported dental procedures, ensuring efficient operation and patient satisfaction.
  • Enhanced team productivity by providing timely assistance during complex dental procedures.
  • Conducted inventory management to maintain essential supplies, avoiding procedural delays.
  • Assisted in emergency dental procedures, providing critical support in high-pressure situations.
  • Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
  • Monitored patient comfort and safety during dental procedures.
  • Prepared patient X-rays and images for review by dentist.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Accurate use of intra oral scanners for diagnosis.
  • Efficiently operating CTBC scans, Panoramic and Cephalogram X-rays.
  • Detailed set up of surgical rooms for IV sedation and Caonography.

Lead Surgical Dental Assistant

OMS Specialists PPLC
Smyrna, TN
09.2020 - 04.2024
  • Demonstrated proficiency in utilizing advanced dental technology during surgical procedures for increased accuracy and effectiveness.
  • Aided in precise diagnosis by efficiently performing diagnostic imaging tasks such as x-rays and impressions.
  • Promoted a positive clinic environment with exceptional customer service skills when interacting with patients and families.
  • Delivered compassionate post-operative care, addressing concerns promptly and offering support throughout the healing process.
  • Demonstrated a commitment to patient-centered care by consistently seeking feedback on personal performance and making necessary improvements.
  • Improved surgical efficiency with timely sterilization and organization of dental instruments.
  • Reduced surgery downtime by maintaining a well-organized inventory of supplies and materials required for procedures.
  • Facilitated effective communication between patients, dentists, and other team members to ensure seamless coordination of care.
  • Actively contributed to a positive and productive work environment by fostering strong relationships with colleagues and promoting teamwork.
  • Enhanced patient comfort by providing attentive pre-operative care and preparation.
  • Collaborated effectively with multidisciplinary teams to provide comprehensive care for each individual patient.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of surgical dentistry assistance.
  • Supported smooth clinic operations with efficient handling of appointment scheduling, billing, and insurance claims processing.
  • Educated patients on proper oral hygiene techniques, contributing to improved long-term health outcomes.
  • Streamlined administrative processes by developing an organized system for managing patient records, referrals, and follow-up appointments.
  • Contributed to positive clinic reputation by consistently receiving high patient satisfaction feedback.
  • Established compassionate communication style, which increased patients' trust and comfort levels with surgical team.
  • Facilitated sterile environment, preparing operating rooms for surgery, which contributed to lower infection rates.
  • Facilitated successful dental surgeries by ensuring all instruments were properly sanitized and organized in advance.
  • Improved patient recovery times with diligent post-operative care and clear communication on aftercare instructions.
  • Assisted in complex surgical procedures, ensuring tools and materials were prepared and available, leading to efficient operations.
  • Supported patient assessments by taking and developing dental X-rays, contributing to accurate diagnoses.
  • Enhanced team collaboration by participating in regular staff meetings and sharing insights for continuous improvement.
  • Implemented new dental technology training for staff, improving clinic's service offerings and operational efficiency.
  • Optimized surgical outcomes by assisting in precise execution of surgical plans and techniques.
  • Managed emergency situations calmly and effectively, ensuring patient safety and facilitating immediate care.
  • Improved clinic efficiency by suggesting and implementing updates to surgical procedures and patient care protocols.
  • Streamlined patient flow by efficiently coordinating between consultation, surgery, and recovery rooms.
  • Enhanced patient comfort and safety by meticulously adhering to sterilization and disinfection protocols.
  • Maintained comprehensive patient records with detailed notes on surgical procedures and outcomes, ensuring legal compliance.
  • Collaborated with dental team to develop individualized care plans, ensuring patient needs were met effectively.
  • Reduced patient anxiety by providing detailed explanations of procedures and answering questions, enhancing overall satisfaction.
  • Conducted inventory management to maintain adequate supply of surgical materials, preventing any delays in procedures.
  • Monitored patient comfort and safety during dental procedures.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Prepared patient X-rays and images for review by dentist.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Exposed, developed and mounted dental x-rays.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.

Insurance Customer Service Representative

DXC Technology
Montgomery, AL
08.2019 - 12.2019
  • Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
  • Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
  • Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
  • Responded to customer requests for products, services, and company information.
  • Handled sensitive customer information with discretion, adhering to strict data privacy regulations at all times.
  • Documented customer interactions and transactions for accurate, up-to-date records.
  • Enhanced customer satisfaction by addressing and resolving insurance-related inquiries and concerns.
  • Processed insurance policy cancellations and renewals quickly to meet call time targets.
  • Fielded customer complaints, escalating complex issues to management for resolution.
  • Conducted comprehensive policy reviews for clients, identifying gaps in coverage and recommending appropriate solutions.
  • Participated in ongoing training sessions to remain current on industry developments and improve overall job performance.
  • Utilized company software to track customer interactions efficiently, ensuring proper documentation of all transactions.
  • Enhanced customer experience by accurately addressing and resolving diverse range of insurance queries.
  • Managed high-volume call queues, ensuring minimal wait times for customer inquiries.

Lead Surgical Dental Assistant

OMS Specialists PPLC
Smyrna, TN
08.2015 - 06.2019
  • Expedited turnaround time between surgeries by efficiently preparing the operating room for subsequent cases.
  • Contributed to successful surgeries through precise suturing techniques, tissue handling, and hemostasis control.
  • Upheld strict adherence to HIPAA regulations while documenting patient information in electronic medical records systems.
  • Promoted positive working relationships within the surgical team by exhibiting strong communication skills and mutual respect.
  • Improved patient comfort during pre-and post-operative phases by providing compassionate care tailored to individual needs.
  • Assisted surgeons in complex procedures, showcasing adaptability and quick-thinking under pressure.
  • Enhanced patient safety by meticulously following surgical protocols and maintaining a sterile environment.
  • Served as a mentor for new surgical assistants, sharing knowledge and expertise to foster growth within the team.
  • Reduced risk of infection through diligent wound care management and dressing changes as needed.
  • Assisted in emergency cases requiring immediate intervention, successfully prioritizing tasks under high-pressure situations.
  • Streamlined operating room processes by managing equipment inventory, sterilization procedures, and supply restocking.
  • Ensured optimal patient care by assisting in preoperative assessments, postoperative recovery, and wound management.
  • Increased surgical efficiency by effectively managing surgical instruments, anticipating surgeon needs, and reducing procedure times.
  • Maintained up-to-date knowledge of industry best practices by attending regular training sessions and workshops.
  • Collaborated with the surgical team to develop effective patient positioning strategies for improved outcomes.
  • Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
  • Protected patients from infection by setting up and managing sterile operating fields.
  • Monitored patient vital signs, reporting changes to surgeon for further investigation.
  • Provided preoperative and postoperative education to patients and families to manage recovery.
  • Verified identity of patient or operative site.

Merchandise Associate

Macy's
Franklin, TN
09.2012 - 12.2014

Executed visually appealing layouts to enhance product showcase.

Fulfillment

Assistant Manager

ABLE Restaurant Equipment and Supplies
Nashville, TN
12.2005 - 03.2009
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

General Dentist

Honduras Government
Health Care Deparment
06.1999 - 12.2005
  • Educated patients about proper oral hygiene and plaque control procedures.
  • Competently prepared dental materials including cements, amalgams and composites.
  • Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol.
  • Maintained proper universal precautions and infection control procedures at all times.
  • Examined gums with probes, and identified periodontal recessed gums and signs of gum disease.
  • Felt and visually examined gums to detect any sores or signs of disease.
  • Sharpened and sterilized dental instruments.
  • Designed a dental report card that explained patients’ dental health status and treatment plans.
  • Developed and implemented individualized dental care plans for patients.
  • Developed and implemented individualized dental care plans for patients.
  • Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
  • Skillfully used hand instruments, ultrasonic cavitron inserts and prophy handpieces to remove hard deposits and stains from teeth.
  • Capably performed prophylaxis in the absence of periodontal disease or gingivitis.
  • Diagnosed and treated infections, mouth ulcers and other problems with the oral mucosa.
  • Evaluated oral and dental health.
  • Routinely performed oral examinations, restorations, extractions, prophylactic and other dental work.
  • Regularly attended dental society and treatment team meetings and in-service trainings to continuously learn about best practices.
  • Proficiently extracted teeth with severe cavities, teeth previously treated with nonsurgical root canal therapy (NSRCT) and teeth diagnosed as non-restorable.
  • Designed appropriate treatment plans.

Education

Dental Assistant - Dentistry

KAPLAN College
Nashville, TN

Nitrous Oxide Monotoring

DENT ED ONLINE
Chattanooga, TN
03.2025

Skills

  • Dental materials knowledge
  • Sterilization techniques familiarity
  • Model trimming competency
  • Gentle patient care
  • Organized file management
  • Detailed patient histories
  • Instrumentation familiarity
  • Certified in First Aid
  • Adult tooth charting
  • Full mouth radiographs
  • Eaglesoft
  • Ascend
  • WIMS OMS
  • Nitrous Oxide Certified
  • Oral Surgery Assisting
  • Endodoncist Assisting
  • Periodontist Assisting
  • Orthodontist Assisting

Timeline

Specialties Dental Assistant

Smile Brands Inc.
04.2024 - Current

Lead Surgical Dental Assistant

OMS Specialists PPLC
09.2020 - 04.2024

Insurance Customer Service Representative

DXC Technology
08.2019 - 12.2019

Lead Surgical Dental Assistant

OMS Specialists PPLC
08.2015 - 06.2019

Merchandise Associate

Macy's
09.2012 - 12.2014

Assistant Manager

ABLE Restaurant Equipment and Supplies
12.2005 - 03.2009

General Dentist

Honduras Government
06.1999 - 12.2005

Dental Assistant - Dentistry

KAPLAN College

Nitrous Oxide Monotoring

DENT ED ONLINE
Edith kreyer